Senior Consultant, Fatigue Analytics & Insights

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Use data and insights to influence decisions that directly support the safety and wellbeing of our Cabin Crew.
• Partner with operational, safety and workforce planning stakeholders to solve complex business challenges.
• 24-month fixed-term opportunity to help shape the future of fatigue risk management at Qantas.

About the Role

As a Senior Consultant, Fatigue Analytics & Insights, you will play a critical role in supporting the Cabin Crew Fatigue Risk Management Program, a data-driven framework designed to identify, assess and mitigate fatigue-related risk across current and future operations.

You’ll be responsible for analysing and interpreting a variety of fatigue, rostering, operational and biomathematical data sources to generate meaningful insights and recommendations. Your work will help inform decision-making across a range of operational, commercial, people, safety and industrial considerations, ensuring the organisation continues to balance safety outcomes with operational effectiveness.

Working within a highly collaborative team, you'll partner with stakeholders across Cabin Crew, Workforce Planning, Safety, Engineering, Technology and broader operational teams to identify emerging trends, evaluate risk and support evidence-based decision-making. You'll have the opportunity to influence strategic initiatives, contribute to future-state operations and help shape how fatigue risk is managed across the business.

This role is ideal for someone who enjoys solving complex problems, working with large and varied datasets, and translating analytical insights into practical recommendations that drive meaningful outcomes.

Key Responsibilities

• Analyse fatigue, rostering, biomathematical and operational data to identify trends, risks and opportunities.
• Develop insights and recommendations that support evidence-based fatigue risk management and operational decision-making.
• Translate complex analytical outputs into clear and actionable recommendations for a variety of stakeholders.
• Support the ongoing development, monitoring and continuous improvement of the Cabin Crew Fatigue Risk Management Program.
• Partner with Fatigue Specialists, Workforce Planning and operational teams to evaluate options and develop practical solutions.
• Provide specialist insights relating to rostering, fatigue risk and operational impacts.
• Support key projects and initiatives by identifying risks, monitoring performance and evaluating outcomes.
• Build strong relationships across the business to support collaboration, change implementation and continuous improvement.
• Prepare reports, presentations and dashboards that communicate key findings and support informed decision-making.
• Contribute to the development and implementation of fatigue risk controls and assurance activities.

About You

You are an analytical and naturally curious professional who enjoys making sense of complex information and turning insights into action. You are comfortable working with large and varied datasets, identifying patterns and trends, and translating technical findings into practical recommendations that support business outcomes.

Ideally, you'll bring experience in fatigue risk management, human factors, safety, workforce planning or operational analytics. However, we're equally interested in individuals with strong analytical capability who have worked in complex, highly regulated or operational environments and are passionate about using data to drive decision-making.

You enjoy collaborating with others and are known for your ability to communicate clearly, influence stakeholders and build trusted working relationships. You bring a balanced approach to problem-solving, considering operational, commercial and people impacts while maintaining a strong focus on safety and risk management.

You'll also bring:

• Experience in aviation, transport, workforce planning, human factors, safety, operational analytics or another highly regulated environment.
• Demonstrated experience analysing complex datasets and translating findings into meaningful business insights and recommendations.
• Advanced capability in Excel, Power BI and PowerPoint.
• Strong analytical, critical thinking and problem-solving skills, with a high level of attention to detail.
• Excellent stakeholder engagement and communication skills, with the ability to influence and present to diverse audiences.
• The ability to manage competing priorities, work through ambiguity and deliver outcomes in a fast-paced environment.

Tertiary qualifications in Science, Aviation Management, Data Analytics, Human Factors or a related discipline will be highly regarded.

Why Qantas?

You'll join a team where safety, collaboration and continuous improvement are at the centre of everything we do.

There are many different opportunities across our business, which means you'll be able to grow both personally and professionally at Qantas. You'll be supported by experienced leaders and colleagues while working on initiatives that directly contribute to the safety and wellbeing of our people.

Your development is a priority for us. You'll have the opportunity to expand your analytical capability, build relationships across the business and contribute to high-profile operational and strategic initiatives.

The Qantas Employee Benefits Program Offers Amazing Benefits That Extend Well Beyond Travel

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe for you, your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities, including paid parental leave and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships, access discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• We'll support your wellbeing: Whether it's mental health support, wellbeing initiatives or access to a range of programs designed to help you thrive both personally and professionally.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples, and people of all backgrounds, to apply.

If you're passionate about using data to solve complex operational challenges and want to make a meaningful impact on the future of fatigue risk management at Qantas, we'd love to hear from you.

Closing date Friday the 20th of November