Senior Consultant, Microsoft Dynamics 365 - Digital Customer
- Salary
- CA$80K–CA$138K
- Hiring from
- Canada
- Work type
- Hybrid
- Posted
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Job Type: Temporary Contract
Work Model: Hybrid
Reference code: 135487
Primary Location: Toronto, ON
All Available Locations: Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
Summary
Candidates must either currently hold a valid Government of Canada Reliability Status or Secret security clearance, or be eligible and willing to obtain and maintain one as a condition of employment.
What will your typical day look like?
As a Microsoft Dynamics 365 Consultant, you will lead the implementation, upgrade, migration, and optimization of Dynamics 365 solutions while helping organizations improve business processes and operational efficiency. You will configure and customize Dynamics 365 applications, including entities, forms, views, security models, workflows, and business logic, while working closely with cross-functional teams to design and deliver integrated solutions across multiple Dynamics 365 modules.
The role involves analyzing business requirements, conducting fit-gap assessments, translating client needs into technical and functional specifications, and recommending best-practice solutions. You will design and implement integrations between Dynamics 365 and Microsoft or third-party applications, develop portal pages, plugins, custom workflows, and support data migration and modernization initiatives.
Additionally, you will perform testing activities, resolve implementation issues, provide post-production support, and drive continuous platform optimization. Leveraging technologies such as Power Apps, Power Automate, Power BI, Azure services, and DevOps practices, you will contribute to solution delivery and application lifecycle management.
The role also requires staying current with Dynamics 365 enhancements, mentoring junior consultants, sharing best practices, and supporting business development initiatives, including practice growth, recruitment efforts, and industry engagement.
About the team
Enough about us, let’s talk about you
You are someone with these required skills, experience & qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Microsoft Dynamics 365 certifications and relevant technical credentials.
- Minimum 5 years of hands-on Microsoft Dynamics 365 development and implementation experience.
- Strong experience customizing and configuring Dynamics 365, including entities, forms, views, workflows, and security models.
- Hands-on experience with Microsoft Power Platform, including:Power Apps, Power Automate, Power BI.
- Experience developing and customizing portal pages, plugins, custom workflows, and extensions.
- Strong knowledge of Azure services and DevOps practices.
- Proficiency in JavaScript, C#, and .NET Framework development.
- Experience with data integration, data migration, and system interoperability.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication, stakeholder management, and interpersonal skills.
- Ability to work independently and collaboratively within project teams.
It would be great for you to have some of these nice to haves as well:
- Experience leading Dynamics 365 implementation, upgrade, and migration projects.
- Experience working in consulting or professional services environments.
- Knowledge of Dynamics 365 CRM, Customer Service, Sales, Marketing, and related modules.
- Experience integrating Dynamics 365 with Azure services, Microsoft 365, Power Platform, and third-party applications.
- Familiarity with Agile and DevOps delivery methodologies.
- Experience mentoring junior team members and providing technical leadership.
- Proven ability to manage multiple client engagements and competing priorities.
- Strong understanding of business process transformation and enterprise application modernization.
Total Rewards
The salary range for this position is $80,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.