Senior Coordinator, Business Operations - Medicine

Summary

The Margaret M. and Albert B. Alkek Department of Medicine is seeking an experienced Senior Business Operations Coordinator to support to the human resources operations in the Sections of General Internal Medicine, Geriatrics and Palliative Medicine, and Adult Developmental Medicine. The ideal candidate will provide support to the various HR processes in the Sections including position management, recruitment, on-boarding, credentialing, and off-boarding, and well as develop tools, processes and procedures to track faculty effort, assignments, and allocations across the Sections. This role will work closely with the HR function in the Department of Medicine as well as act as a liaison with our clinical partners.

This position is eligible to work a hybrid work arrangement.

Job Duties

HR Operations and Position Management (75%)

• Supports the day to day Human Resource functions for the Sections in partnership with Section and Department leadership.
• Develops tracking databases, reports, interprets data, and make recommendations for improvement across the section.
• Processes personnel related transactions in SuccessFactors and maintain employee records in compliance with College processes and applicable legal requirements.
• Submits positions for approval through the position management process.
• Coordinates and conduct new hire orientation. Guide the onboarding process from hire through end of first year of employment. Follow up with all new hires at regular intervals.
• Manages and update professional effort distributions in PEPT (enterprise software).

Credentialing and HR Support (25%)

• Provides operational knowledge, payroll support, and general HR guidance to employees and managers.
• Accesses and pull reports related to HR, business, and manager needs.
• Serves as a subject matter expert for provider credentialling and onboard and train and mentor section staff responsible for completing those duties.
• Provides functional knowledge to support and/or inform improvement and efficiency.
• Supports change initiatives for human resource projects and other business needs.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications