Senior Copilot Studio Developer

We are looking for a Senior Copilot Studio Developer to architect, configure, and build AI agent, search, and persona-driven experiences for a large-scale governance data platform. In this position, you will work closely with program leadership, governance document authors, data literacy teams, and engineering stakeholders to deliver Copilot-based agent solutions anchored in a connected document estate. Your responsibilities will cover agent configuration, RAG implementation, content architecture, dependency visualization, and document lifecycle workflows, with particular focus on accuracy, citation integrity, and platform-agnostic design.

Work hours: 3-4 hours overlap with US Central Time.

Responsibilities

• Partner with the program lead, governance document authors, and engineering teams to clarify platform requirements and expected agent behavior
• Review governance documentation, requirements, and technical specifications to produce clear, accurate, and well-cited agent configurations
• Build, configure, and manage Copilot agents addressing both functional and persona-based elements of the platform
• Execute thorough RAG strategies to confirm answer accuracy, citation dependability, and security of grounded responses
• Build and sustain content architecture, metadata, and taxonomy with proper chunking and tagging to enable AI consumption
• Coordinate, run, and evaluate search relevance tuning and agent quality metrics to gauge accuracy, adoption, and user feedback
• Detect, document, and escalate agent quality concerns with supporting evidence, logs, and remediation guidance
• Create and sustain reusable agent configurations, runbooks, and documentation emphasizing efficiency, portability, and quality gates
• Keep configuration artifacts, prompts, and runbooks organized and traceable, ensuring alignment with governance and audit requirements
• Build, deploy, and sustain declarative and custom agents in Microsoft Copilot Studio and Microsoft 365 Copilot, grounded on SharePoint libraries and partner SharePoint sites
• Set up persona-specific agents or behaviors tailored to commercial, functional, engineering, customer, and auditor audiences
• Implement Microsoft Purview sensitivity labels, permissions, and data loss prevention controls to ensure agents only expose content each user is authorized to access

Requirements

• 5+ years of experience in software, platform, or data solution development, with 2+ years delivering AI/LLM solutions into production
• Deep expertise in Microsoft 365 Copilot and Copilot Studio, including declarative/custom agents, knowledge sources, actions, plugins, and Graph connectors
• Strong grasp of platform-agnostic design, creating agents and content models that are portable across platforms through open APIs and decoupled architecture
• Hands-on experience with generative AI and RAG patterns, covering prompt engineering, grounding, chunking, embeddings, and hallucination control, using Azure AI Search and Azure OpenAI/Azure AI Foundry
• Working knowledge of AWS services such as S3, Lambda, and API Gateway, along with familiarity with Amazon Bedrock and Amazon Kendra
• Background in SharePoint Online architecture, metadata, taxonomy, and Power Platform tools including Power Automate, Power Apps, and Dataverse
• Strong Agile delivery skills and effective communication across distributed, multi-vendor teams

Nice to have

• Background in front-end development using SPFx, React, and TypeScript
• Understanding of knowledge graph and data modeling concepts

We offer

With us you can:

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)

We focus on your professional growth:

• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)

What we offer:

• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children

Kindly note that this role supports remote work, but only from within Ukraine.

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

EPAM strives to provide its global team of over 62,350 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.

Remote in Ukraine: Lviv