Senior Copy Editor

Job Description:

Our Opportunity:

Chewy is seeking an Senior Copy Editor with a strong foundation in emerging AI technologies to join our Creative Services team. We’re looking for a thought leader in the AI space-someone who can prompt, edit, proof and optimize content across multiple consumer touchpoints.

As a self-starter, you’ll help push the Chewy brand forward, while balancing working within a fast-paced, deadline driven environment. Collaborating closely with the Creative Services team and cross-functional partners, you’ll be responsible for ensuring AI generated content meets the brief specifics, aligns with brand voice and tone, and resonates with our consumer cohorts. Attention to detail and clear, confident communication is essential to success in this role.

What You’ll Do:

• Create, evaluate, and refine AI-generated content using defined AI platforms, ensuring grammatical accuracy, clarity, and alignment with brand tone.
• Collaborate with creative teams to maintain consistency across brand voice, tone, and messaging.
• Partner with marketing teams to optimize prompt language and content based on performance metrics such as email open rates, click-through rates, and user engagement data.
• Develop, review, and manage prompt templates to ensure accuracy and support cross-team use.
• Enhance our current AI processes to ensure we are staying relevant and in line with best practices.
• Identify and implement opportunities to improve workflows and drive efficiency through AI integration.

What You’ll Need

• Bachelor’s degree in Communications, Marketing, Creative Writing, or a related field.
• 5+ years of copywriting/copy editing/proofreading experience in an in-house or agency environment.
• 1-2 years of copy-editing experience working with generative AI or an LLM.
• Must have in-depth knowledge of creative tools, such as Figma, ChatGPT and Jasper AI.
• Passion for generative AI and its creative potential across content development and storytelling.
• Strong writing skills across formats and channels, including digital, print, social, and email.
• Meticulous attention to detail and the ability to meet high standards of quality and accuracy.
• Ability to manage multiple projects and meet deadlines in a fast-paced, high-volume environment.
• Comfortable working in an agile setting with rapid project cycles (1–2 weeks).
• Excellent verbal and written communication skills, with a collaborative and receptive approach to feedback.
• Strong time management and organizational skills.
• A team-first mindset and positive attitude when working with colleagues, peers, and stakeholders.
• Proven success collaborating with cross-functional teams—including copywriters, designers, and marketers—to produce compelling, high-performing AI-assisted content.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Mission Statement:

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Our Operating Principles:

Rooted in our mission to be the most trusted and convenient destination for pet parents and partners, everywhere, we’re guided by our Chewy Operating Principles (or OPs for short), which serve as a common framework that drives our character, capabilities, ingenuity and operations. Our Operating Principles guide us every day:

• Put Customers First
• Deliver Results
• Earn Trust
• Operate in the Details
• Act as an Owner
• Debate Openly; Commit Fully
• Shape the Future