Senior Corporate Account Manager

Do you want to work with great people? Looking for the opportunity to progress and further develop your career? We’re currently recruiting and would love to speak with you about how SSP could be the right place for you. Please read on for further information.

Job Summary

Job Description

Main Area of Responsibility

• Develops and maintains effective customer relationships at executive levels including c-suite.
• Undertakes promotional/selling activities to one or more clients, to ensure that such activities are aligned with corporate objectives.
• Works closely with the sales team to ensure that customers are assisted and advised properly (where required).
• Works closely with the professional services and customer services teams to monitor the proposal and delivery of SSP services
• Develops and maintains one or more defined communication channels and/or stakeholder groups, acting as a single point of contact. Gathers information from the customer to understand their needs (demand management) and detailed requirements. Facilitates open communication and discussion between stakeholders, using feedback to assess and promote understanding of need for future changes in services, products and systems. Maintains contact with the customer and stakeholders throughout to ensure satisfaction. Captures and disseminates technical and business information.
• Drive revenue and retention plans from corporate accounts in role holders control.

Accountability

• To position SSP as the preferred supplier in allocated accounts, thereby making sure all external IT based projects are known by SSP and bid for if appropriate
• To maximise revenue from the accounts through the identification of additional license and service based work, whilst maintaining high levels of customer satisfaction
• Manage contractual discussions such as renewals, cross- selling and up-selling of software and services
• Attend and manage regular review meetings with client
• Maintain an awareness of the clients’ business objectives and plans and ensure that appropriate SSP resources are deployed to generate demand for SSP products and services for qualified and approved opportunities
• Ensure that the clients’ business users are fully informed of SSP’s software and services capability and are happy with the SSP Solutions capabilities and facilities
• Ensure that all accounts are potential reference accounts for new business opportunities
• Liaise and/or direct as appropriate SSPs internal support and Development resource for the client
• Implement and maintain standards, processes and systems for the account management function, in line with SSP standards
• Ensure that SSPs standard management reporting and forecasting is adopted
• Contribute to the development of propositions based upon knowledge of market dynamics
• May be responsible for managing and/or mentoring other Account Managers
• To act as subject matter expert and generate chargeable consulting work when possible
• To identify leads in relevant region and work with the appropriate sales teams to progress opportunities

Qualifications & Experience

• Minimum of Bachelor’s Degree in relevant subject, or equivalent qualifications, plus considerable work experience in a relevant role. OR substantial work experience in a relevant role
• Knowledge of the insurance market and Insurer computer systems
• Demonstrable commercial and financial acumen and understanding of the sales process
• Knowledge of the SSP solutions would be an advantage
• Significant client facing sales and account management experience
• Ability to identify, articulate, negotiate and close business opportunities in large Corporate Clients
• Experience of managing Account Management and/or Sales teams

Worker Type

About Us

SSP is a global provider of technology systems and solutions across the entire insurance industry. We provide core technology solutions, distribution and trading capability, advanced analytics and solution delivery.

What’s in it for you?

• A unique, modern working environment where you’ll be surrounded by passionate business and technical experts from a variety of backgrounds and industries.
• Do you want to be the master of your career and decide what you want to do next? Bring your personality to work with you and be who you want to be.
• A flexible working environment with a great opportunity to share your knowledge.

What are SSP’s Values?

We have a strong, clear vision – to be the leading provider of insurance technology software – and our values describe what makes SSP unique, and capture the SSP spirit that runs through everything we do.

Respect – Ownership – Collaboration – Innovation – Energy

A career with us:

SSP believes the most valuable asset for any business is the people it employs. It is crucial therefore to employ and invest in the best. At SSP we believe that our diversity makes us stronger. As an equal opportunities employer we celebrate and support everyone who works for us. We are committed to providing equal opportunities in our working practices and are proud of our inclusive culture.

It goes without saying that we do not discriminate on any basis. Instead we continue to actively promote equality and grow our diverse workforce for the benefit of our customers, products, our business and our people.

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