Senior Corporate Account Manager – Insurance Technology

Senior Corporate Account Manager – Insurance Technology

Location: South Africa – Remote

Employment Type: Permanent

Salary: Competitive, dependent on experience + benefits

We are working with an established international technology business specialising in software solutions for the insurance sector. The organisation works with major insurance businesses across multiple global markets and is continuing to grow its presence across Africa.

They are looking for a Senior Corporate Account Manager to take ownership of a portfolio of strategic insurance clients, developing senior relationships and driving long-term commercial growth across the accounts.

This is a senior, commercially focused role suited to someone who understands the insurance technology market and is comfortable operating with large, complex corporate customers.

The Role

You will act as the senior point of contact for a portfolio of key accounts, developing relationships across business, technology and executive stakeholders.

The role combines strategic account management, customer retention and commercial growth, with responsibility for identifying opportunities to expand existing relationships through additional software, services and technology solutions.

Key responsibilities will include:

• Managing and developing relationships with major insurance clients across Africa.
• Building trusted relationships with senior and C-suite stakeholders.
• Developing account plans focused on retention, growth and revenue generation.
• Identifying and progressing upsell and cross-sell opportunities across existing customers.
• Managing renewals, commercial discussions and contractual negotiations.
• Understanding clients' business strategies, technology roadmaps and future requirements.
• Identifying upcoming technology projects and opportunities where the business can add value.
• Working closely with sales, professional services, customer success and technical teams to deliver against client requirements.
• Leading regular strategic and commercial account reviews.
• Acting as the internal voice of the customer and ensuring strong levels of client satisfaction.
• Developing opportunities from initial identification through to commercial close.
• Maintaining accurate forecasting, reporting and pipeline information.
• Sharing market and customer insight to help shape future propositions and solutions.
• Supporting and mentoring other account management professionals where required.

About You

We are looking for an experienced Enterprise / Strategic Account Manager professional with a strong understanding of the insurance industry.

You will ideally have:

• Significant experience managing large, complex corporate accounts.
• A strong background in insurance technology, software, SaaS or related technology solutions.
• Experience working with insurers, brokers, MGAs or other insurance organisations.
• A proven track record of account growth, retention, upselling and cross-selling.
• Confidence engaging with C-suite and senior decision-makers.
• Strong commercial, financial and negotiation skills.
• Experience identifying, developing and closing complex technology opportunities.
• The ability to understand both customer business requirements and technology needs.
• Strong stakeholder management skills and the ability to coordinate internal teams around major clients.
• Experience managing or mentoring other account managers would be advantageous.

What's on Offer

• Fully remote working.
• Competitive salary and comprehensive benefits package.
• Annual bonus opportunity.
• Flexible working arrangements.
• Generous annual leave.
• Structured learning and development opportunities.
• Internal and external training.
• Employee wellbeing and assistance programmes.
• Opportunities to collaborate with international teams and senior global leadership.
• A long-term opportunity within an established international technology organisation.