Senior Credit & Collections Associate (Bilingual English/French) | Part-Time

About the Role:
As a Part-Time Senior Credit & Collections Associate, you'll leverage specialized skills to handle non-standard credit and collections challenges. You will independently manage more intricate credit evaluations and oversee complicated billing processes, playing a critical role in maintaining the financial health of the organization.

Responsibilities:
• Perform in-depth credit investigations and risk assessments.
• Evaluate non-standard credit applications and make recommendations.
• Independently manage high-value or complex customer accounts.
• Address non-standard billing issues with appropriate corrective actions.
• Develop and implement strategies for collecting overdue accounts.
• Prepare comprehensive financial reports and credit analyses.
• Lead collections initiatives and projects to improve cash flow.
• Act as a point of contact for escalated credit and billing issues.
• Optimize processes for better accuracy in billing and collections.
• Ensure adherence to industry best practices and regulations.

Skills:
• Advanced Accounting: Proficient understanding of complex accounting practices.
• Risk Analysis: Skills in conducting thorough credit risk assessments.
• Process Improvement: Ability to identify and implement process optimizations.
• Independent Decision-Making: Capable of making informed decisions independently.
• Escalation Management: Expertise in managing and resolving escalations.
• Financial Reporting: Proficiency in compiling thorough financial reports.
• Initiative Leadership: Ability to lead projects and initiatives.
• Regulatory Knowledge: Comprehensive knowledge of credit regulations.

Must be bilingual in English and French, with the ability to communicate professionally in both written and verbal business settings.

À propos du poste :
En tant qu’associé principal, vous mettrez à profit vos compétences spécialisées pour relever des défis non standards en matière de crédit et de recouvrement. Vous gérerez de manière autonome des évaluations de crédit plus élaborées et superviserez des processus de facturation complexes, jouant ainsi un rôle essentiel dans le maintien de la santé financière de l’organisation.

Responsabilités :
• Effectuer des enquêtes de crédit et des évaluations des risques approfondis.
• Évaluer les demandes de crédit non standards et faire des recommandations.
• Gérer de manière autonome des comptes clients complexes ou de grande valeur.
• Résoudre les problèmes de facturation non standards avec des actions correctives appropriées.
• Élaborer et mettre en œuvre des stratégies de recouvrement des comptes en souffrance.
• Préparer des rapports financiers et des analyses de crédit complets.
• Diriger des initiatives et des projets de recouvrement pour améliorer les flux de trésorerie.
• Agir à titre de point de contact pour les problèmes de crédit et de facturation faisant l’objet d’une escalade.
• Optimiser les processus pour une meilleure précision dans la facturation et le recouvrement.
• Assurer le respect des meilleures pratiques et de la réglementation de l’industrie.

Compétences :
• Comptabilité avancée : Compréhension approfondie de pratiques comptables complexes.
• Analyse des risques : Compétences dans la réalisation d’évaluations approfondies des risques de crédit.
• Amélioration des processus : Capacité à identifier et à mettre en œuvre des optimisations de processus.
• Prise de décision autonome : Capacité à prendre des décisions éclairées de manière autonome.
• Gestion des escalades : Expertise dans la gestion et la résolution d’escalades.
• Rapports financiers : Maîtrise liée à la compilation de rapports financiers complets.
• Gestion d’initiatives : Capacité à diriger des projets et des initiatives.
• Connaissances réglementaires : Connaissance approfondie de la réglementation relative au crédit.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. ​

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Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. ​

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We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. ​

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We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. ​

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With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.​

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For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Tips & Tricks - Resumes

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.​

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Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. ​

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More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

Equal Opportunity Employer

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR

Careers Privacy and Cookies

Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.