Senior CSE Officer

You empower people to work in a way that works for them.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Working as part of a team delivering high-quality communication and community and stakeholder engagement services across Transport for NSW programs, projects and initiatives, this role will see you develop and implement communication and engagement strategies, deliver consultation activities, manage issues, coordinate content and storytelling, and use data and insights to strengthen participation, trust and transparency.

You will lead effective, inclusive and insight-driven engagement and communication activities in a complex, multi-stakeholder and politically sensitive environment with competing priorities and shifting timelines. You'll build and maintain strong relationships with communities, local councils, community groups and project stakeholders, ensuring diverse perspectives are heard and considered while supporting positive project and community outcomes.

This is a permanent full-time role that can be based at any of Transport’s regional locations, offering hybrid working arrangements.

Please see the role description and Information Pack for more information.

About you

Your strong communication, community and stakeholder engagement, analytical and relationship-management skills gained across communications, community engagement, public relations, government, infrastructure or service delivery environments will see you excel in managing complex stakeholder relationships, embedding engagement best practice, supporting project delivery and responding to emerging issues to strengthen community trust, confidence and participation.


You’re recognised as a credible and trusted communicator, skilled at developing and delivering engagement and communication plans, coordinating consultation activities and creating clear, accessible content. You're experienced in using data and insights to inform strategies and deliver consistent, high-quality engagement outcomes that support transparency, informed decision-making and meaningful community participation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.