Senior Data Scientist, Marketing

At Carrum Health, we have built a unique marketplace for specialty care with unparalleled patient experience

Since 2014, we have been rewiring a fundamentally broken healthcare system. By connecting large employers directly with the nation's top-tier providers, our platform replaces a flawed fee-for-service model with one that actually works. If you are passionate about solving complex economic problems, driving systemic change in our healthcare system, and thriving in a people-first culture, we want you on our team. As a high-growth health tech company, we are seeking high-performing, exceptional talent to scale our platform and ensure that anyone in the country facing a specialty procedure has access to the life-changing Carrum benefit.

Our marketplace creates massive value for all stakeholders:

• For Employers (Demand): Predictable, transparent pricing that slashes specialty care costs by up to 45% and eliminates waste

• For Providers (Supply): Ability to gain market share while reducing administrative burden, empowering top-tier doctors to focus completely on delivering optimal care.

• For Members (Users): A life-changing benefit with dedicated concierges, VIP access to the nation's best specialists, and little-to-no out-of-pocket costs.

The salary range for this role is $190,000 - $225,000 depending on geography and level of experience, plus equity and an annual bonus.

We're seeking a Senior Data Scientist to be the dedicated data science partner for our Marketing team as campaign volume grows significantly next year. You'll bring the rigor and models behind marketing measurement and experimentation, building the foundation the team needs to make confident decisions at scale.

You'll be part of our Data team and work hand in hand with marketing leadership and our Senior Manager, Insights, Measurement & Analytics, who owns marketing's business definitions, testing roadmap, and channel recommendations. You'll own whether the numbers are right and what they can support, and bring a data perspective to priorities and trade-offs.

You’re excited about this opportunity because you will...

• Make campaign tests rigorous: Set the design standards and decision rules for campaign tests, design holdouts powered to give a clear read, and use causal inference when a test isn't feasible. Build multi-touch attribution alongside it, so we know both the true lift of each campaign and how channels contribute.

• Know what's working, early: Diagnose why a metric moved and build monitoring that catches issues early, including checking campaign sends against the eligible population.

• Build models that drive campaigns: Design, train, and deploy models for LTV, drop-off between registration and episode, and segmentation of the eligible population. Partner with our core Data Science team on propensity and personalization models, and own how they're used in campaigns, from targeting to personalized content and timing across email and web.

• Scale with the team: Build repeatable measurement and reusable data models in our shared data mart and semantic layer rather than one-off analyses, so it all holds up as campaign volume grows.

• Be the methodological voice: Turn marketing questions into testable ones, say clearly what the data can and can't support, and push back when a read won't hold up.

We’re excited about you because…

• You've built this before: You've built the technical foundation for marketing or growth measurement and experimentation from 0 to 1, putting table stakes in place before sophistication, and changed campaign or spend decisions with it.

• You know what a campaign caused: You design holdouts and lift tests, estimate incrementality from observational data when you can't randomize, and have built multi-touch attribution while knowing where it misleads.

• You've shipped marketing models: You've built and deployed models such as LTV, propensity, churn, or segmentation using frameworks like scikit-learn or XGBoost/LightGBM, and monitored them in production (e.g., MLflow, Airflow).

• You speak marketing: You're fluent in CAC, LTV, ROI, conversion funnels, and campaign metrics, and you know how they connect to business outcomes.

• You get to the root cause: When a metric moves, you find out why, and you build the monitoring that catches it next time.

• You write production-quality Python and SQL: You ship repeatable, tested work that others can rely on, and you're comfortable contributing to shared data models and a semantic layer, not just consuming them.

• You're a partner, not an order-taker: You bring a point of view, push back constructively when a request won't solve the real problem, and build credibility with non-technical stakeholders.

• You're rigorous about what's true: You keep correlation and causation separate, challenge your own results, and validate AI-assisted work.

• You handle healthcare data responsibly: You understand minimum-necessary access to sensitive data.

• Big plus: Forecasting, or experience with personalization and recommendation systems.

• Bonus: Experience with eligibility-based or benefits-style funnels.

Why you’ll love working with us...

• We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Teladoc, Hinge Health, Accolade, Angi, and Optum.

• We champion a collaborative environment where team members can be autonomous, receive support and healthy feedback, and bring their authentic selves to work.

• We carve out time to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States. We offer holistic employee support with flexible working hours, generous time off, paid parental leave, opportunities to connect virtually and in-person, and more.

• We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee alongside several employee resource groups (ERGs) that support parents, women, and various underrepresented groups.

• You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.

• Carrum is remote-first, but we believe the best work often happens in person. This role may include occasional travel for team offsites, client events, or company gatherings.

Other benefits:

• Stock option plan and performance bonus for eligible employees

• Flexible schedules and remote work

• Chicago and San Francisco offices available as an option

• Flexible PTO, within reason

• Summer Fridays (sign off @ 1pm local time)

• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day

• Annual holiday shutdown in December

• Paid parental leave

• Health, vision, and dental insurance

• Employee Assistance Programs (EAP)

• 401K retirement plan

About Carrum

Carrum Health’s mission is to change how we pay for and deliver specialty care. We offer self-insured employers and plan sponsors a value-based specialty care platform that connects their members with a rigorously vetted network of specialty care providers. Carrum’s transparent, all-inclusive bundled pricing, award-winning technology, and dedicated care navigation team help lower costs for both members and employers while delivering a superior member experience. Carrum is independently validated to reduce unnecessary procedures by as much as 30%, lower readmissions by 80%, and save employers up to 45% per episode of surgical care. Learn more at carrumhealth.com.

Since launching in 2014, we’ve partnered with top-quality providers across the nation including Cleveland Clinic, Johns Hopkins, Mayo Clinic, Stanford Health Care, and a growing network of 1,400+ COEs. We serve hundreds of self-insured employers including Fortune 50 companies, such as United Airlines, US Foods, and Prudential, and public sector clients such as the States of Maine, Nevada, Tennessee, and Self-Insured Schools of California.

The impact of our platform has been validated by a landmark RAND Corporation study, honored with prestigious awards from institutions like Harvard Business School & Harvard Medical School, and featured as a Harvard Business School case study.

As a recognized digital health leader, Carrum is frequently covered by national media, including Bloomberg, Fast Company, Fierce Healthcare, Fortune, Los Angeles Times, Reuters, TechCrunch, and U.S News & World Report. Backed by $96M from top-tier investors including OMERS, Tiger Global Management, Revelation Partners and Wildcat Ventures, we’re only scratching the surface of our opportunity. Come join us.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

A Note on Recruitment Safety: To protect yourself against recruitment fraud, please note that Carrum Health will only communicate via an @carrumhealth.com email address. We do not conduct interviews via text or messaging apps, nor do we ever request financial information or fees during the hiring process. All authentic job openings are posted at carrumhealth.com/careers. If you are unsure about the legitimacy of a communication, please verify it via talent@carrumhealth.com.