We are seeking a highly skilled, Principal-level ERP professional to lead the administration, optimization, and ongoing support of our Deltek Costpoint environment. This role bridges functional and technical responsibilities — providing deep configuration expertise, system administration, and hands-on support. Key Responsibilities: Serve as the primary administrator for Deltek Costpoint, managing system security, user accounts, and role-based permissions. Provide technical support and troubleshooting across core Costpoint modules, including Accounting, Project, Materials, etc. Support Costpoint implementations, upgrades, patches, and data migrations — including go-live, stabilization, and integration with other enterprise applications — coordinating with internal IT teams and external vendors as needed. Develop and configure custom Costpoint components (screens, processes, extensibility units, and workflows) to align with business requirements and drive process improvements. Serve as the primary point of contact with Deltek Support for defects, upgrades, and enhancements; create test plans and perform regression testing prior to production deployment. Monitor scheduled batch/process management jobs for daily, weekly, and month-end closing activities, ensuring system controls align with audit and compliance requirements. Document procedures and configurations, and provide technical guidance, training, and user support during and after system changes. Research system capabilities and assess how they can improve current processes. Qualifications: Bachelor’s degree in information technology, Computer Science, or a related field, with 10+ years of progressive IT/ERP systems support experience, including 8+ years administering Deltek Costpoint with deep knowledge of core modules (Accounting, Projects, Materials) and Extensibility Designer functionality (additional experience may substitute for a degree). Deltek certifications preferred. Proven experience leading or supporting ERP implementations, go-lives, and stabilization phases. Strong understanding of Costpoint's front-end operations (interface navigation, job processing, workflow design) and back-end data schema/table relationships, with working proficiency in SQL for querying and troubleshooting. Strong analytical skills, with the ability to interpret complex data, manage system transitions, and write clear technical design specifications. Experience managing system security, role-based permissions, and audit/compliance controls within an ERP environment. Strong cross-functional collaboration and communication skills, with experience coordinating developers, systems analysts, and functional SMEs, and engaging both technical and non-technical stakeholders. Self-directed and detail-oriented, comfortable owning end-to-end technical initiatives with minimal oversight. The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines. Final compensation will be determined in accordance with applicable law and FHI 360 policy. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. US Based Hiring Salary Range: 90,000 - 110,000 USD annually International hiring ranges will differ based on location. This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks. FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org . FHI 360 fosters the strength and health of its workforce through a competitive benefits package , professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. Please click here to continue searching FHI 360's Career Portal.
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