Senior Deployment Specialist

Deligo is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Marks & Spencer, and Spar.

We build advanced visual AI - developed by a top-notch machine learning team - to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay: it’s that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines.

But this isn’t just exceptional tech: We are a tight-knit team of curious, passionate and ambitious builders who take pride in our craft and value trust in everything we do. If you’re looking to join a rocket ship and help redefine the future of AI-powered checkout, we’d love to meet you! 🚀

Role at a glance

Bring Deligo’s self-checkout technology to life at customer sites across the US. As our founding Deployment Specialist in the United States, you’ll be Deligo’s first on-the-ground presence in the market: you’ll own deployments from installation to go-live, train customer teams, and support them through their first weeks of operation. Based remotely in the central US, with extensive travel, you’ll work closely with our Budapest HQ and have a direct say in how we operate locally. You’ll adapt our deployment and Hypercare processes to the US market, set the standard for how US customers are supported, and help decide what local resources we need as our US presence grows.

How you’ll make a difference

• Deliver US deployments from preparation to go-live, coordinating site readiness, schedules, hardware logistics, and travel across several customer projects at once

• Install and configure Deligo’s self-checkout hardware and software on site, verify connectivity and integrations, and resolve technical issues to ensure a successful launch

• Train site teams on daily operation and basic troubleshooting, then own Hypercare for each new site through its first weeks after go-live and hand it over smoothly to Business as Usual

• Act as the local point of contact for live US sites, coordinating with HQ teams and handling urgent requests outside HQ support hours

• Work closely with Deployment, Customer Success, Hardware, Product, and Customer Support colleagues in Budapest, turning field experience into better products and processes

• Build the US deployment playbook: adapt our checklists, Hypercare processes, and documentation to the US market, and help identify where additional local resources or field-service partners will be needed as we scale

What makes you a great fit

• You have hands-on experience installing, configuring, and troubleshooting hardware, peripherals, and basic networks, including Wi-Fi, LAN, and IP settings, and you’ve personally taken systems live at customer sites

• You’re confident representing a company at customer sites: you build trust with new clients, set realistic expectations, and stay calm when problems arise

• You can coordinate parallel deployments, logistics, and travel while keeping clear records and flagging risks early

• You communicate fluently in English, explain technical topics clearly, and help non-technical users feel confident

• You make sound decisions in the field when HQ is offline, know when to act and when to escalate, and follow issues through to closure while keeping remote colleagues informed

• You learn new technology quickly and stay effective when schedules, priorities, or site conditions change

• You enjoy building something new: you’re comfortable working without an established local playbook and like turning what you learn on site into processes others can follow

• You hold a relevant bachelor’s degree in Business, IT, Engineering, or Logistics

• You hold a valid US work authorisation

• You’re based in the central US, within easy reach of a major airport hub

• You hold a valid US driver’s licence

• You’re available for approximately 70–80% travel across the US, including overnight stays, plus two weeks of onboarding in Budapest

• You have the ability to carry out physical installation work, including lifting and handling equipment

Bonus

• Experience with POS systems, kiosks, or self-checkout technology; retail, hospitality, or food-service environments; Jira or similar tools; and Spanish language skills.

Why join us

• Make a visible impact: Join Deligo at an early stage of our US expansion and help build a growing local operation

• Influence what comes next: Your insights from customer sites will help shape our technology, deployment approach, and support processes

• Collaborate across borders. Work with a creative, transparent international team that values initiative and practical ideas

• Build your expertise: Work hands-on with self-checkout technology across varied customer environments, starting with two weeks of onboarding at our Budapest HQ

• Receive competitive compensation based on your experience and contribution

Details

• Start: As soon as you are ready

• Location: Home- and field-based in the central US, within easy reach of a major airport hub

• Travel: Approximately 70–80% across the US, including overnight stays

• Onboarding: Two weeks at our Budapest HQ, followed by remote onboarding

• Contract: Permanent, full-time employment through Remote.com

• Compensation: Competitive package based on experience

If you’re ready to help build a truly seamless and magical checkout experience, we encourage you to connect and explore future opportunities with Deligo. We’re looking forward to receiving your application!