Senior Designer

Senior Designer

Astrata is a digital quality company that offers technology solutions specializing in natural language processing (NLP) and advanced analytics that enable Health Plans to move from reactive to proactive quality measurement.

A spin-off of UPMC, Astrata guides customers in planning and implementing digital quality initiatives that increase efficiency, cut costs, and use data effectively to improve population health. For more information, go to www.astrata.co.

About the Role

As the Senior Designer, you will be the designer on Astrata’s small, close-knit product team, reporting to the Chief Technology Officer. You will shape the experience of the software our health plan customers use every day to measure and improve the quality of care, from first sketch through release and ongoing refinement. This is a hands-on, full-time role for an enterprise designer who is comfortable owning design end to end as the only designer on the team.

This is a remote position. Candidate must be residing in the United States. Pittsburgh area candidates preferred.

The annual salary range for this role is $110,000 - $125,000 plus benefits.

What you’ll do...

• Participate in customer research and discovery alongside product, engineering and clinical quality experts to articulate user needs and requirements.
• Sketch new products from scratch, or use and extend our existing design system to modify and evolve designs.
• Build working prototypes with AI design tools such as Claude Design, going from idea to interactive prototype quickly and avoiding hand-built mockups wherever possible, or work with developers on coded prototypes.
• Work closely with developers while products are being built, reviewing implementation and resolving design questions quickly.
• Plan and run usability testing, from formal studies to informal hallway testing, and turn the findings into design improvements.
• Use data, usage analytics and customer feedback to evaluate designs and decide what to improve next.
• Bring AI into our products and design workflow, helping users work effectively with AI-generated insights.
• Articulate and maintain Astrata’s design principles and keep the design system current.
• Demo our products to customers and at industry conferences and events.
• Provide updates in written and spoken format and work with leadership on priorities and improvements.
• Promote and participate in professional self-development to stay current with design practices and tools.

What we’re looking for…

• Bachelor’s degree in design, human-computer interaction, or a related field
• 5+ years of experience designing enterprise (B2B) software with complex, data-rich workflows and expert users.
• Experience in a startup or small-team environment, working as the sole or lead designer across research, interaction design, prototyping and visual design.
• A portfolio that shows end-to-end work on shipped enterprise products, including the problem, your decisions and the results.
• Hands-on experience building prototypes with AI tools such as Claude Design, and a preference for AI-driven workflows over hand-crafting every screen.
• Experience planning and running usability tests, both formal and informal.
• Strong analytical skills, with comfort using metrics, usage data and research findings to guide design decisions.
• Experience integrating AI into products, and experience working within or extending a design system. Familiarity with Figma or a comparable design tool is valued.
• Experience working side by side with developers.
• Excellent written and verbal communication, including confidence presenting and demoing to customers.
• High initiative and self-motivation, with the ability to work independently as well as in a small, team-based environment.

Exceptional Candidates will have...

• Experience designing healthcare software, particularly for health plans or payers.
• Familiarity with healthcare quality measurement (such as HEDIS) or clinical data workflows.
• Experience presenting or demoing products at conferences.
• Proximity to Pittsburgh for occasional in-person team gatherings.

Why you’ll love working here…

• Competitive compensation package including paid time off, parental leave, comprehensive health insurance benefits, retirement benefits, and employee stock options
• High employee satisfaction with 90% employee retention
• Opportunity to transform healthcare working with a team of experienced and dedicated professionals