Senior DevOps Engineer (LATAM)

Senior DevOps Engineer Location: Remote from LatAm Working hours: Full-time, aligned w/ Eastern or Central Time business hours (ET, CT) Job Type: Contractor, monthly payments in US dollars Benefits: 9 paid holidays, plus 10 days of PTO available after 6 months (may alter slightly based on client policies) For many U.S. and Canadian companies, the challenge of attracting and retaining affordable, highly skilled software developers within its borders remains significant. Meanwhile, across Latin America, a wealth of talented developers seeks opportunities to work on stable, innovative projects with industry-leading companies. At AgilityFeat, we’ve spent over a decade solving this puzzle. Since 2010, our U.S.-based company, with offices in Panamá and Colombia, has been the bridge connecting these two worlds. We’ve helped countless U.S. companies scale their development teams while opening doors for Latin American tech professionals to access career-defining opportunities. If you’re a Latin American developer looking to work with U.S. teams while enjoying the flexibility of remote work, we’d love to hear from you. The Role An action-oriented Senior DevOps Engineer with deep experience in AWS and Google Cloud and excellent communication skills to collaborate with a multi-disciplinary team in a client-facing role. Experience with VoIP, WebRTC, or AI infrastructure is a plus. Fluent English is a must! B2+ or above is required. Please do not apply if you have only intermediate English. Key Responsibilities Configure and manage cloud-based infrastructure based not restricted to AWS for web and mobile applications Implement and manage CI/CD pipelines, infrastructure as code (IaC), and automated testing Automate deployment, scaling, and monitoring of real-time applications Establish and maintain observability systems including logging, monitoring, metrics collection, and alerting Ensure system reliability and performance through proactive monitoring and incident response planning Participate in daily standups with teammates and weekly demos with clients Collaborate with development teams to optimize build processes and deployment strategies Assist in maintaining security best practices across infrastructure and application deployments Technical Qualifications 5+ years of hands-on experience implementing DevOps practices in cloud environments, with a strong focus on CI/CD pipelines, Docker, Terraform, and Ansible Proficient with REST APIs, Webhooks, Docker/Kubernetes, and IaaS platforms in AWS and Google Cloud Strong experience in containerization, orchestration, and automation using Docker, Kubernetes, Terraform, and Ansible Experience with observability tools (e.g., Prometheus, Grafana, ELK stack, CloudWatch, Datadog) and setting up logging, monitoring, and alerts Solid understanding of database technologies (MySQL, PostgreSQL, NoSQL) and data storage solutions (S3, EBS) Strong knowledge of networking principles and protocols, including OSI layers, TCP/IP, DNS, and load balancing Experience architecting and managing cloud infrastructure (e.g., AWS, GCP) for scalable machine learning and data pipelines is a plus. Bachelor's degree in Computer Science, Engineering, or equivalent practical experience Experience building and scaling infrastructure for VoIP and/or WebRTC applications is a plus Experience building and scaling infrastructure for AI agents is a plus General Qualifications Fluent English (B2+), both written and spoken Proactive, professional, respectful, and courteous communication An entrepreneurial mindset with the initiative and resourcefulness to quickly identify problems, overcome challenges, and provide timely solutions Experience working in agile teams using Scrum or Kanban methodologies Ability to work remotely with headset/camera equipment, responsive during working hours, a quiet place to work and reliable internet connection Due to the volume the high volume of applications, we are unable to respond personally to each applicant.