Senior DevOps / Release Engineer

Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity What’s In It For U Work Where You Thrive: Find a hybrid work environment that allows you to enjoy great work life balance, stay connected and collaborative Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth Opportunities : We love to promote from within with over 25% of our open roles filled through internal applicants on average. Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally. Insurity Podcasts: Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole . Continuous Learning Opportunities : Own your development with your own LinkedIn Learning and Kaplan licenses. Employee Referral Bonus : Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus. Insurity’s Next Senior DevOps / Release Engineer The Senior DevOps / Release Engineer handles all aspects of software build and deployment from development to production. He is responsible for strengthening platform engineering, build, deployment, release, and operational reliability practices across software delivery teams. This role focuses on automation, release quality, environment consistency, developer enablement, observability, and production reliability while helping engineering teams improve delivery speed and stability. The ideal candidate combines deep DevOps, platform engineering, release engineering, and site reliability fundamentals with practical experience using AI-assisted tools to accelerate troubleshooting, documentation, delivery analysis, and operational efficiency. What Our Senior DevOps / Release Engineer Will Do Configuration Ability to configure assigned Insurity applications Able to troubleshoot most configuration issues without assistance Ability to isolate issues, communicate with developers to understand and resolve tough issues Can communicate with production teams (Cloud, Customer) to clearly and quickly resolve production issues Has a good understanding of commonly used product configuration Ability to dive deeper into configuration of supporting tools / frameworks to handle new scenarios Build / Deployment Understands the software build and packaging process, makes small modifications as necessary Understands the deployment process Can build major versions and service packs Modify the deployment scripts / process as needed Safekeep software release versions and packages Able to modify most parts of the build and deployment system Extend build system and deployment scripts as needed Source-control system administrator Able to open-source code to follow program flow to troubleshoot issues using a stack trace Able to trace requests through the different components and tiers to troubleshoot and accurately diagnose scenarios Administration Understands the major components of the system and their purpose Can quickly narrow down point(s) of failure by their symptoms and can offer recommendations to resolve Understands windows components, their purpose and basic knowledge of their features and how to use them Has a grasp of certificates, their purposes and how to apply them Can set up new servers, install features, roles, products (i.e., SQL Server, SSRS) TFS, Timesheet etc. Has a solid understanding and experience with Windows components, networking, and administration Experience with multiple monitoring software techniques Scripting / Languages Knowledge of scripting languages and is able to apply them Writes accurate, concise, and clearly formatted scripts that can be reused and read by others Advanced knowledge of modifying files, system features and roles using PowerShell Proficient in other programming languages such as C# or SQL Able to build DevOps tools with programming language, e.g., .NET Framework Planning Estimate, plan, and coordinate system upgrades Estimate, plan, and execute tools / script / process upgrades Communication Comfortable and proficient in communicating critical system information to other areas of the business (i.e., Senior Leadership) Coordinates tasks and provides statuses to other teams during DevOps activities such as deployments Who We’re Looking For 4 years’ experience Bachelor’s degree in related field (equivalent work experience may be considered) Strong hands-on experience designing, implementing, operating, and improving CI/CD pipelines, build automation, artifact management, source-control workflows, and deployment automation Experience with at least one major cloud platform, Docker, Kubernetes, orchestration, GitOps, and cloud-native delivery practices Proficiency in Python, Go, Bash, PowerShell, or a comparable automation or systems-programming language Experience with infrastructure as code and configuration management using Terraform, OpenTofu, Ansible, or equivalent tools Experience with CI/CD and GitOps platforms such as GitHub Actions, Azure DevOps, Jenkins, Argo CD, Flux, or equivalent technologies Ability to own release readiness, release coordination, versioning, environment promotion, rollback planning, production validation, and post-release health assessment Strong understanding of monitoring, alerting, logs, metrics, distributed tracing, release telemetry, automated health checks, and operational dashboards using tools such as OpenTelemetry, Prometheus, Grafana, or equivalents Experience defining service-level indicators, service-level objectives, error budgets, reliability reporting, and metrics to drive delivery and operational improvements Ability to build reusable pipelines, deployment patterns, templates, golden paths, service templates, and self-service capabilities that improve developer experience and reduce operational toil Experience with DevSecOps and software supply-chain controls, including secrets management, vulnerability scanning, dependency controls, software bills of materials, artifact signing, integrity verification, workload identity, and policy-as-code Experience with feature flags, blue-green deployments, canary releases, progressive delivery, automated rollback, disaster recovery, and Kubernetes security is preferred Strong understanding of production operations, incident response, incident command, root-cause analysis, operational readiness reviews, and blameless post-incident retrospectives Practical experience using AI-assisted or agentic tools for incident triage, troubleshooting, root-cause analysis, automation, reporting, documentation, or workflow improvement, with human validation before production action Experience supporting enterprise software products, cloud platforms, or multi-team engineering environments Strong collaboration and communication skills, with the ability to partner effectively with engineering, QA, security, cloud, and platform teams Ability to collaborate across globally distributed teams, including planned working-time overlap with North American stakeholders Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. medical insurance; dental insurance; vision insurance; 401(K) match; paid maternity leave; paid paternity leave; disability insurance