Senior Digital Sales Account Manager

Position Overview

Schneider Electric has an opportunity for a Senior Digital Sales Account Manager. This role is accountable for driving profitable digital sales and ecommerce growth with assigned strategic channel accounts by enabling and leveraging partners' online platforms and digital customer tools. The Senior Digital Sales Account Manager serves as a trusted commercial and digital advisor, defining account-specific growth strategies, aligning cross-functional teams, and leading execution against measurable sales, demand-generation, customer-experience, and operational objectives.

The role requires remote sales expertise, strong business acumen, and the ability to influence decisions across complex customer and internal stakeholder environments. In addition to delivering results within assigned accounts, the position is expected to create repeatable playbooks, elevate organizational capability, and help shape the broader US digital and ecommerce channel strategy and team.

What Will You Do?

Strategic Account Growth and Commercial Leadership

• Own the digital sales and ecommerce growth strategy, annual operating plan, and roadmap for assigned strategic channel accounts, with clear revenue, demand, profitability, adoption, and customer-experience outcomes.
• Lead joint business planning with account sales leaders and customer executives, translating enterprise priorities into account-specific initiatives, investment choices, milestones, and performance commitments.
• Identify and develop new digital growth opportunities across assortment expansion, digital shelf, online merchandising, paid and organic traffic, conversion, marketplaces, omnichannel journeys, and emerging business models.
• Build executive-level relationships within assigned accounts and position Schneider Electric as a preferred digital growth partner.
• Provide strategic recommendations on channel dynamics, pricing, portfolio positioning, and go-to-market evolution while proactively managing channel conflict and commercial risk.

Digital Shelf, Content and Customer Experience

• Establish and govern standards for comprehensive product data, digital content, taxonomy, tools, and assets required by targeted distributors' digital tools and eCommerce platforms.
• Prioritize digital shelf improvements using customer, search, content-quality, availability, traffic, and conversion insights; coordinate corrective action across product, marketing, operations, and account teams.
• Lead consistent product-launch rollout and release plans across assigned accounts, including readiness criteria, stakeholder communication, execution governance, and post-launch performance review.
• Champion scalable customer experiences and capabilities that improve product discovery, decision support, conversion, and repeat purchase.

Demand Generation and Performance Management

• Propose, negotiate, and lead integrated eMarketing and demand-generation programs with customers and internal digital marketing resources.
• Define account scorecards and target agreements based on digital sales KPIs; establish performance cadences, diagnose and address gaps, and drive corrective actions.
• Use advanced analytics to connect digital activity to commercial outcomes, assess return on investment, and recommend where to scale, optimize, or stop investment.
• Monitor pricing and promotional alignment across traditional and digital channels, escalating risks and recommending fact-based actions.

Market Intelligence and Organizational Leadership

• Anticipate changes in search, retail media, marketplaces, mobile, analytics, artificial intelligence, customer expectations, and distributor digital capabilities; translate relevant trends into practical growth initiatives.
• Analyze major competitor moves, value-chain changes, and business-model evolution, and communicate implications and recommended responses to senior stakeholders.
• Create executive-ready communications, business reviews, investment proposals, and decision documents for internal and external audiences.
• Lead cross-functional workstreams in a matrix environment, clarify ownership and dependencies, and hold teams accountable for agreed deliverables.
• Mentor less-experienced colleagues, share best practices across markets, and develop reusable playbooks, standards, and tools that strengthen digital sales capabilities.

Key Relationships

Internal

• Channel Development organization, key account managers, sales leadership, and the Senior Manager of US eCommerce.
• Lines of Business, Digital Customer Relationship, Marketing Communications, Global eCommerce, Operations, pricing, supply chain, analytics, product management, and other enabling functions.
• Country eCommerce and digital marketing leaders for cross-market learning, alignment, and adoption of best practices.
• Relevant business and functional heads whose sponsorship or decisions are required to deliver account growth.

External

• Executive, commercial, merchandising, marketing, technology, data, and eCommerce stakeholders at assigned strategic channel accounts.
• Companies and partners within the digital business ecosystem, such as product data, ratings and reviews, search, media, analytics, and technology providers.

Required Qualifications

• Bachelor's degree in digital marketing, business, sales, eCommerce, analytics, or a related discipline, or equivalent relevant experience.
• Minimum 7 years of progressive experience in sales, key account management, eCommerce, digital commerce, online sales development, or a closely related field.
• Demonstrated success owning strategic customer relationships and delivering measurable commercial growth through digital channels.
• Experience developing and leading comprehensive, cross-functional commercial and marketing action plans from strategy through execution and performance review.
• Advanced understanding of digital sales and/or eCommerce fundamentals, including product data, digital shelf, search engine marketing and optimization, mobile, web analytics, conversion, retail media, and demand generation.
• Strong knowledge of digital sales and eCommerce KPIs and the ability to convert complex performance data into insights, financial implications, priorities, and executive decisions.
• Experience influencing senior internal and customer stakeholders without direct authority in a complex matrix organization.
• Proven ability to lead multiple high-impact initiatives, navigate ambiguity, resolve competing priorities, and deliver outcomes with disciplined governance.
• Excellent written, verbal, presentation, negotiation, and executive communication skills.

Preferred Qualifications

• Experience with wholesale electrical distribution, industrial products, B2B commerce, or another complex channel ecosystem.
• Experience with joint business planning, digital assortment strategy, marketplaces, omnichannel customer journeys, pricing, or commercial investment management.
• Working knowledge of data platforms, product-information management, digital asset management, customer analytics, experimentation, and dashboarding tools.
• Experience coaching peers or developing organizational capability through standards, playbooks, training, or communities of practice.
• Master's degree or relevant professional certification in business, digital commerce, marketing, analytics, or a related area.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 115,200 - USD 172,800 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.