Senior Director of Lien Enforcement

IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE.

PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF's Customer Operations Division has oversight of the Department of Finance business centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.

The Land Records Division and its Office of the City Register record and maintain all official documents related to real estate, including deeds, mortgages, and leases. The division has offices in every borough except for Staten Island, where the Office of the County Clerk provides these functions. Land Records records approximately 550,00 documents annually and collects over $5 billion annually in real property transfer and mortgage recording taxes. The Division maintains and updates New York City property ownership records and provides review and research services for those records. The Land Records Division also administers the property tax lien sale for property tax enforcement, interacting with the NYC Law Department, the Mayor’s Office of Management and Budget, and the Lien Trust Program.

A challenging position is available for a results-oriented manager to lead the Lien Enforcement Unit in Land Records. The Senior Director will oversee the daily work functions of the Lien Enforcement unit within the division. Reporting to the Assistant Commissioner of the Lien Enforcement Unit, the selected candidate’s duties and responsibilities will include, but not be limited to the following:

- Manage and monitor the Tax Lien Sale and the Land Bank process. This includes managing and monitoring the creation and review of property tax candidates eligible for the lien sale, ensuring due diligence throughout the lien sale process and working closely with the Lien Trust Project Manager.
- Monitor, track, create and implement reports on property removals, defections, cures, and redemptions. Identify, monitor, and track errors and provide reports on performance measures.
- Work closely with the Law Department, HPD and other governmental agencies to address and resolve discrepancies and make recommendations for process improvements. Including researching and compiling records, preparing affidavits and testifying when required for foreclosure actions.
- Manage Third Party Transfer Program ensuring program is implemented and managed as prescribed by the NYC Law Department and HPD. Provide weekly/monthly reports, monitor, and track errors and provide recommendations for corrections.
- Serve as Lien Sale Ombudsperson, Investigating and resolving complaints from the public.
- Manage and monitor the Public Improvement Lien (mechanic liens) Process. Maintain the database ensuring all documents related to the liens are reviewed, stamped and scanned. This includes reviewing the public improvement application, working closely with City Agencies, DOF Legal Affairs and the Law Department to address and resolve discrepancies, updating the Financial Management System with new liens or releasing or discharging of the mechanic lien, ensuring the public improvement Lien Docket is available for public inspection.
- Collect and analyze office statistics to achieve customer satisfaction and employee engagement. Track progress and performance against key metrics.
- Review and interpret legislation, regulations, and policies affecting lien enforcement programs, assess their operational impact, and coordinate necessary changes to procedures and systems.
- Participate in strategic initiatives, division projects and computer system updates related to the division.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

ADMINISTRATIVE STAFF ANALYST ( - 1002D

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or

3. An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or

4. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.