Senior Director, Product Management

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

The Senior Director, Product Management will lead our product team in the development and growth of our
Data SaaS (Software as a Service) products. As the Senior Director, Product Management, you will be responsible for
defining the product vision, strategy, and roadmap, as well as overseeing the end-to-end product lifecycle. The ideal
candidate will have a deep understanding of data-related technologies, experience in SaaS product management, and a

Key Responsibilities

• proven track record of successfully delivering data-driven products.
• Develop and execute the product strategy for our Data SaaS products, aligning it with the company's overall vision, market trends, and customer needs.
• Lead and manage a team of product managers, providing guidance, mentorship, and support to drive their professional growth and ensure product success.
• Define and prioritize the product roadmap based on market research, competitive analysis, customer feedback, and business objectives.
• Collaborate with cross-functional teams, including engineering, data science, design, marketing, sales, and customer success, to drive product development and ensure successful product launches.
• Conduct thorough market research, data analysis, and customer interviews to gain insights into customer needs, pain points, and industry trends, and translate them into actionable product requirements.
• Drive the product development process, including defining user stories, managing feature prioritization, and ensuring timely delivery of high-quality releases.
• Monitor and analyze key product metrics, track customer feedback, and leverage data-driven insights to make informed product decisions and optimize product performance. Champion a customer-centric approach throughout the organization, advocating for user experience

Required Experience/Skills

• enhancements, conducting user testing, and ensuring product usability and satisfaction.
• Extensive experience in product management, with a strong background in developing and managing Data SaaS products.
• Deep understanding of data-related technologies, such as data analytics, business intelligence, data integration, or data management platforms.
• Excellent strategic thinking and analytical skills, with the ability to translate market trends, customer needs, and
• business goals into effective product strategies.
• Proficiency in agile development methodologies and product management frameworks.
• Passion for leveraging data and analytics to drive insights and deliver value to customers. Bachelor's degree in a relevant field. Strong leadership and people management skills, with experience in leading and developing high-performing product management teams.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

About Us

At Diligent, we’re the AI leader in governance, risk, and compliance (GRC) SaaS solutions. Our platform helps over 1 million users, including 700,000 board members- clarify risk, strengthen governance, and make faster, smarter decisions. Join us and be part of a team that empowers leaders worldwide to manage risk, build resilience, and drive impact every day.

Our AI Enhanced Interview Process

We may use Artificial Intentigence (AI) tools to support parts of our hiring process, such as reviewing applications, analysing resumes or assessig responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions at Diligent are made by humans. If you would like more information about this-please contact us at recruitment@diligent.com

A Committment to Candidate Experience

At Diligent, our people are our greatest asset, driving our mission to empower leaders and boards worldwide with smarter governance and risk solutions. We are committed to providing a best-in-class experience for all candidates. If you had a positive experience or see ways we could improve, please share your feedback with us at: recruitment@diligent.com