Senior Educational Technologist

Senior Educational Technologist

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

Over 20,000 Students

10 Campuses

Competency Based Education

Online

Essential Duties and Responsibilities:

• Advanced Technical Support & Escalation
  • Serve as one of the primary escalation points for complex LMS, integration, and instructional technology issues in collaboration with Instructional Design and Technology leadership
  • Troubleshoot system-level and cross-platform issues involving LMS tools, integrations, and course functionality
  • Identify root causes of recurring issues and implement sustainable solutions
• Course Design & Development Leadership
  • Lead the development or revision of complex or high-impact courses in collaboration with subject matter experts, instructional designers and multimedia specialists
  • Design and build advanced, interactive learning content using LMS tools and authoring platforms (e.g., Articulate Rise, Storyline)
  • Ensure adherence to best practices in instructional design, accessibility, and usability
• LMS & Systems Expertise
  • Serve as a subject matter expert for LMS functionality and supported instructional technologies
  • Perform advanced LMS troubleshooting, tool configuration, and course optimization
  • Support testing and validation of new features, updates, and integrations in partnership with Instructional Design & Technology leadership
• LTI Integrations & Technical Oversight
  • Co-lead troubleshooting and optimization of complex LTI integrations and external tools
  • Collaborate with vendors and IT teams to resolve advanced technical issues
  • Establish and document best practices for integration setup and support
• Training, Mentorship & Knowledge Sharing
  • Provide advanced training and consultation to faculty on course design and instructional technologies
  • Mentor Educational Technologists I and II and support their professional development
  • Develop and maintain advanced documentation, standards, and training materials
• Process Improvement & Collaboration
  • Identify and implement improvements to workflows, support processes, and course quality
  • Contribute to evaluation and piloting of new instructional technologies
  • Collaborate with instructional designers, IT staff, and academic stakeholders
• Additional Responsibilities
  • Perform other duties as assigned by the supervisor to support departmental and institutional needs

Education

• Master's degree in Education, Instructional Design, Business, Information Technology, Multimedia Production, Human Resources, Communications or a related field.

Skills and Experience

• Minimum of 5 years of experience in instructional technology, LMS support, or course development
• Extensive experience designing and developing courses
• Advanced experience with LMS platforms and instructional technologies
• Significant experience with LTI integrations and third-party tools
• Experience mentoring staff or providing advanced guidance to peers
• Experience handling complex or ambiguous technical and instructional challenges
• Advanced Microsoft Office 365 skills
• Advanced technical troubleshooting and systems thinking
• Expertise in authoring platforms (e.g., Articulate Rise, Storyline)
• Ability to manage complex issues across systems and stakeholders
• Excellent communication and collaboration skills
• Ability to identify and implement process improvements
• Ability to work independently and collaboratively as well as make informed decisions in a remote setting

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.