Senior End User Computing (EUC) Engineer

We are a well-established team supporting critical global infrastructure and simulation platforms for major defense powers and their allies. We constantly seek ways to advance our operational capabilities using modern automation and enterprise technologies (such as IaC, advanced virtualization, and high-performance networking).

We believe in saving lives through simulations.

BAE Systems OneArc is looking for an experienced and proactive Senior End-User Computing (EUC) Engineer in Linköping. You will help shape and maintain our end-user technology landscape during a transition from hybrid-joined devices to a modern, cloud-managed model. You will be responsible for the implementation and support of our desktop and laptop hardware and the Windows environment, and you will help us move from on-premises Active Directory towards Microsoft Entra ID and Intune. If you have deep expertise in the Windows ecosystem and modern endpoint management, we want to hear from you.

Key Areas of Responsibility

Modern Endpoint Management and Migration: Help move our end-user devices from hybrid join (Entra ID and on-premises AD) to Entra join, with the aim of removing endpoints' dependency on Active Directory. This includes migrating Group Policy and legacy configuration to Intune policy, and giving input on planning and sequencing.

Windows Autopilot and Device Provisioning: Build, maintain and improve Autopilot-based provisioning and standard Windows images so that new and reprovisioned devices are secure, consistent and quick to deploy.

End-User Hardware Lifecycle Management: Support the lifecycle of our desktop and laptop hardware: procurement, deployment, maintenance, upgrades and retirement. Help establish standards for hardware selection and management.

Windows Operating System Management: Maintain our standard Windows configuration, ensuring security, stability and performance. Manage patching, updates and configuration baselines.

Endpoint Security Management: Help implement security tooling, including antivirus, anti-malware, endpoint detection and response (EDR) and data loss prevention (DLP), together with device compliance and conditional access policies.

Software Deployment and Management: Package and deploy applications to end-user devices using Microsoft Intune or other software distribution platforms.

Troubleshooting and Incident Resolution (Level 3): Act as a senior escalation point for complex end-user computing issues across hardware, Windows, Intune and Entra.

Documentation and Standardisation: Create and maintain documentation for EUC processes, configurations and troubleshooting guides, and drive standardisation across the end-user environment.

Collaboration and Vendor Management: Work with other IT teams (such as Networking and Security) and with hardware and software vendors. As a senior member of the team, your recommendations on tooling, approach and priorities will be heard and taken into account.

Skills

Technical expertise

• Deep knowledge of Windows client operating systems (Windows 11): installation, configuration, troubleshooting, security settings and performance optimisation.
• Strong hands-on experience with Microsoft Intune and Windows Autopilot.
• Solid working knowledge of Microsoft Entra ID, including Entra join and hybrid join, and of on-premises Active Directory and Group Policy.
• Experience with hardware lifecycle management: evaluation and selection, imaging and deployment, hardware troubleshooting, and asset management.
• Patch management for Windows and third-party software using Intune or similar tools (for example PDQ).
• Software packaging, distribution and updates using Intune and/or other deployment platforms.
• Understanding of user profile management and modern approaches to consistent user experience across devices.
• Working knowledge of network fundamentals (TCP/IP, DNS, DHCP) as they relate to end-user devices.

Problem-solving and analytical skills

• Advanced troubleshooting of complex hardware and Windows issues
• Root cause analysis and the ability to implement lasting fixes for recurring problems.
• A structured, analytical approach to technical challenges.

Communication and interpersonal skills

• Clear written and verbal communication with both technical and non-technical audiences.
• Strong collaboration with other IT teams, end users and vendors.
• A customer-focused approach and commitment to a positive end-user experience.
• Ability to write clear technical documentation and knowledge base articles.

Education and Experience

Education: Bachelor's degree in Computer Science, Information Technology or a related technical field, or equivalent practical experience.

Professional experience:

• 5+ years in End-User Computing roles
• Hands-on experience with Intune and Autopilot in a production environment
• Experience with Entra ID and on-premises Active Directory, ideally including hybrid-join environments
• Proven experience with hardware lifecycle management
• Demonstrated advanced troubleshooting experience
• Familiarity with IT Service Management (ITSM) systems

Nice to have:

• Practical experience managing endpoint security solutions (antivirus and anti-malware, EDR, DLP).
• PowerShell scripting for automation, configuration management, deployment and reporting.
• Experience with an AD-to-Entra migration or a move to cloud-managed endpoints
• Background in highly regulated sectors such as defense, government or finance
• Certifications, such as Microsoft Certified: Endpoint Administrator Associate or Microsoft 365 Certified: Modern Desktop Administrator Associate

What You Get

We're not about all the hard work and no fun. We do our best to look after our people. Below is a snapshot of the perks you'll get if you work with us:

• Work with a modern endpoint stack and play a real part in how our EUC environment evolves.
• Opportunity to work with robust enterprise stacks where your work directly impacts mission-critical operations.
• Full-time employment with a competitive salary and standard Sweden local rewards package.
• Hybrid working model with flexible working hours.
• Collective agreement benefits, including an occupational pension and generous paid leave. Health and wellness allowance to keep you feeling your best.

We don't offer just a job. We want to give you the platform to grow and help advance critical infrastructure on a global scale.