Senior Engineer, Workforce Productivity

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role As a Senior Engineer, Workforce Productivity, you will design, implement, optimize, and support modern workplace solutions that deliver secure, productive, and seamless end-user experiences for Presidio’s enterprise clients. You will serve as a technical leader and trusted advisor, working across Microsoft 365, Entra ID (Azure AD), endpoint management, collaboration tools (with deep focus on SharePoint architecture), identity/access management, Microsoft Copilot, and hybrid/on-premises environments. This role combines deep technical expertise with client-facing consulting, mentoring of junior engineers, and a focus on operational excellence. Responsibilities Include: The Role As a Senior Engineer, Workforce Productivity , you will design, implement, optimize, and support modern workplace solutions that deliver secure, productive, and seamless end-user experiences for Presidio’s enterprise clients. You will serve as a technical leader and trusted advisor, working across Microsoft 365, Entra ID (Azure AD), endpoint management, collaboration tools (with deep focus on SharePoint architecture), identity/access management, Microsoft Copilot, and hybrid/on-premises environments. This role combines deep technical expertise with client-facing consulting, mentoring of junior engineers, and a focus on operational excellence. You will help clients modernize their digital workspaces, emphasizing security, user experience, AI-powered productivity via Microsoft Copilot, robust SharePoint information architecture, automation, and compliance while driving billable delivery and practice growth. Key Responsibilities Strategy & Planning Lead the design and implementation of digital workspace architectures, including Microsoft 365, Entra ID, endpoint management (Intune/Autopilot), modern SharePoint architecture (hubs, sites, information architecture, metadata, and governance), collaboration tools, and hybrid identity solutions. Design and enable Microsoft Copilot for Microsoft 365 experiences, including readiness assessments, licensing, prompts/governance, and integration with SharePoint, Teams, and other M365 workloads to drive AI-powered productivity. Develop and maintain standards, policies, and best practices for deployment, configuration, security baselines, troubleshooting, and SharePoint information architecture of workspace technologies. Collaborate with architects, sales teams, and clients to define roadmaps that align technology with business outcomes (e.g., hybrid work enablement, security posture improvement, cost optimization, and AI adoption via Copilot). Acquisition & Deployment Plan, deploy, and migrate complex digital workspace solutions (cloud, hybrid, on-premises), with emphasis on SharePoint architecture modernization and Microsoft Copilot Evaluate and integrate tools for EUC, VDI (e.g., Citrix, VMware Horizon where applicable), device management, security, and AI capabilities. Perform assessments, proof-of-concepts, and implementations while following client change management and documentation standards. Operational Management & Support Ensure high availability, performance, and security of client digital workspaces; own advanced troubleshooting and root-cause analysis for complex incidents involving SharePoint, Copilot, and related services. Drive automation (PowerShell, Microsoft Graph, scripting) and continual service improvement, including Copilot usage optimization and SharePoint governance. Monitor service health, produce reports/metrics (compliance, patch posture, adoption, Copilot utilization), and maintain SLAs in Managed Services environments. Mentor and provide technical escalation support to mid-level and junior engineers. Act as a subject matter expert in client meetings, workshops, and project delivery on topics including SharePoint architecture and Microsoft Copilot. Additional Duties Maintain a billable utilization target (typically 70%+ for similar Presidio engineering roles). Contribute to presales activities, knowledge sharing, and practice development, as needed. Requirements Experience & Education 8+ years of progressive experience in enterprise infrastructure/digital workspace engineering (or 5+ years at senior level). Strong hands-on expertise with Microsoft 365 ecosystem (Entra ID, Exchange Online, Teams, Intune, Autopilot), modern SharePoint architecture and information management , Active Directory, Group Policy, and hybrid identity (Entra Connect). Demonstrated experience with Microsoft Copilot for Microsoft 365 (enablement, governance, integration, and optimization) and endpoint management, security (Conditional Access, Zero Trust), and collaboration tools. Education & Certifications Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/military background. Preferred certifications: Microsoft 365 Certified: Enterprise Administrator Expert, Azure Administrator/Enterprise Administrator, and relevant Copilot/SharePoint specialization credentials. Skills & Attributes Excellent client-facing communication and consulting skills. Strong problem-solving, analytical, and documentation abilities. Ability to work independently in a fast-paced, remote/hybrid environment with on-call responsibilities, as needed. Team-oriented with a passion for mentoring and knowledge sharing. Commitment to Presidio’s core values: Excellence, One Presidio, Forward-Thinking, and Accountability. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster Presidio EEO Policy Statement is available here: https://www.presidio.com/careers Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.