Senior Executive Assistant

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Job Summary: Candescent is currently searching for a highly motivated and experienced Senior Executive Assistant to provide administrative partnership to our Chief Information Officer (CIO) and Chief Product Officer (CPO). This role supports both executives and their leadership teams equally, combining calendar, communications, travel, and event management. The ideal candidate is organized and proactive, and skilled at balancing competing priorities across two executives while anticipating each one's needs. This is a hybrid role located in the San Ramon, CA office 3 days a week.

Key Responsibilities:

• Provide comprehensive support to the CIO and CPO, managing an extremely active calendar of appointments, meetings, and travel arrangements.
• Act as a point of contact between the CIO and CPO, executives, internal and external stakeholders, maintaining professionalism and discretion.
• Proactively manage global travel arrangements, booking each trip completely and in advance, ensuring optimal timing and best pricing.
• Respond to meeting requests and ensure scheduling within 48 hours of receipt.
• Manage confidential correspondence, including drafting emails, memos, and executive-level communications on behalf of the CIO and CPO.
• Organize and maintain files and documents for executive-level events such as board meetings, leadership offsites, and town halls.
• Anticipate CIO and CPO needs by identifying scheduling conflicts, operational issues, and priority considerations, and recommending solutions.
• Manage expense reports, invoices, purchase orders, and budget tracking for the executive office, ensuring timely and accurate processing.
• Attend meetings on behalf of the CIO and CPO as requested to capture key discussion points, document action items, and coordinate follow-up activities.
• Support the planning and execution of IT town halls, leadership offsites, and employee communications by managing schedules, logistics, materials, and stakeholder coordination.

Qualifications:

• Bachelor’s degree preferred, or equivalent professional experience.
• Minimum of 10 years supporting C-level executives, ideally in a technology-driven or global environment.
• Demonstrated ability to support multiple executives at once, prioritize across competing demands, and maintain trust with each.
• Advanced Microsoft Office Suite and collaboration tool skills (Outlook, Teams, Word, Excel, PowerPoint).
• Exceptional organizational skills and impeccable attention to detail.
• Strong written and verbal communication skills.
• Adept at multitasking, managing competing priorities, and meeting deadlines.
• Comfortable working independently while also thriving in a collaborative team environment.
• Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization.

The base salary range for this position is $95,000 – $115,000 per year. This range represents the expected base compensation for this role and is based on factors such as skills, experience, geographic location, and job‑related qualifications.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

Why work here?

Join Candescent, where innovation meets impact, and be a part of revolutionizing the future of digital banking!

Get In Touch

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About Us:

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core.