Senior Field Investigator

This is a Fully Remote Job

About Our Client:

The organization operates in the auto insurance industry, addressing challenges related to fraud and illegal activities that affect insurance claims and customer trust. Established in 1936 and part of a larger corporate family, this company serves millions across the United States, focusing on providing quality coverage and support. It emphasizes innovation and community impact as part of its core operations.

About the Opportunity:

The SENIOR FIELD SECURITY INVESTIGATOR role is responsible for conducting investigations into suspected fraud and illegal activities affecting the organization. This position plays a critical role in protecting the company’s interests by gathering and evaluating evidence, coordinating with external agencies, and supporting claims departments. The role directly contributes to maintaining the integrity and financial security of the organization.

Responsibilities:

• Conduct investigations of suspected fraud or illegal activities against the company
• Interview involved parties and gather statements
• Perform database inquiries and locate information sources and witnesses
• Evaluate information credibility and draw conclusions
• Refer investigations to external agencies when necessary
• Provide training and support to claims handling departments

Requirements:

• Residence in New York City or surrounding areas up to Nassau County, Long Island
• Associate or bachelor’s degree in criminal justice or related field, or
• Five years of insurance claims investigative experience or professional investigation experience with law enforcement, or
• Seven years of professional investigation experience involving economic or insurance matters
• Experience conducting in-person or phone investigations to promote customer satisfaction
• Ability to gather and analyze evidence related to fraud investigations
• Skill in organizing and prioritizing investigative workloads
• Professional attitude and appearance
• Clear and professional written documentation skills
• Valid driver’s license and ability to meet state and federal certifications and permits
• Physical ability to lift materials, climb on and around vehicles, and maintain situational awareness
• Capacity to learn and apply extensive technical and procedural information
• Knowledge of relevant regulations, legal concepts, and medical terminology

Pay Range and Compensation Package:

• Annual salary range of $36.63 to $57.49 per hour, determined by experience, qualifications, work location, and other factors

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.