Senior Finance Manager - Transactional Finance

Key Responsibilities

• Lead, develop and motivate the transactional finance team, setting clear objectives and driving high performance.
• Oversee end-to-end processing across accounts payable, store cash, card settlements, ecommerce receipts and accounts receivable, ensuring accuracy, completeness and timeliness.
• Maintain robust financial controls and reconciliations across key areas, including store cash, card receipts, payment gateways, ecommerce settlements, refunds, chargebacks and gift cards.
• Own the transactional finance month-end close, ensuring strong balance sheet integrity, accurate accruals and timely resolution of outstanding items.
• Continuously enhance financial controls, policies and procedures to support strong governance, audit readiness and compliance.
• Develop and monitor transactional finance KPIs, providing clear reporting on service levels and control performance to senior finance stakeholders.
• Contribute to wider finance and business transformation initiatives, supporting change and continuous improvement.
• Drive automation and process efficiencies to reduce manual intervention and strengthen control.
• Own and develop finance systems supporting transactional processes, driving optimisation, data integrity and effective integration with upstream and downstream systems.
• Act as a senior escalation point for complex operational, supplier and customer queries, ensuring timely and effective resolution.
• Deliver a high-quality service to internal and external stakeholders interacting with finance operations.
• Partner cross-functionally with retail, ecommerce, customer service and accounting teams to improve end-to-end processes.
• Manage third-party service providers, ensuring value, performance and continuous improvement.
• Support external audits, including financial and tax, ensuring readiness and strong control evidence.

We would like to meet someone who is

• Extensive experience in a senior transactional finance, shared services or finance operations role within a high-volume environment (ideally retail or ecommerce).
• Strong technical knowledge of accounts payable, accounts receivable, bank reconciliations and financial controls.
• Proven leadership experience, with a track record of building and developing high-performing teams.
• Experience working with finance systems and delivering system or process improvements within transactional finance environments.
• Highly analytical, with the ability to interpret large data sets and drive informed decision-making.
• Strong stakeholder management and communication skills, with the ability to influence and challenge effectively.
• Resilient, well-organised and detail-oriented, with the ability to prioritise and deliver in a fast-paced environment.

Benefits

• Competitive salary and benefits package
• Hybrid working, 3 days in London based office & 2 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme