Senior GTM Systems Analyst

Location: Denver, Chicago, Boston, San Francisco - Remote Who Are We? About Airlock Digital: Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware. With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity. What We are Looking For: We are looking for a Senior GTM Systems Analyst to help scale and support our GTM operations. This role will own the day to day administration and optimization of our GTM technology stack, serve as a secondary administrator for HubSpot, support reporting and analytics, and provide broader Sales Operations support across the organization, as needed. The ideal candidate is a systems-minded operations generalist who enjoys making technology, data, and processes work better together. This person will partner closely with Sales, Marketing, and GTM leadership to ensure our systems are reliable, our data is actionable, and our teams have the tools and operational support they need to execute effectively. Key Responsibilities: Serve as the primary operational owner for key GTM platforms, including: Gong ZoomInfo Delve Risk LinkedIn Sales Navigator Other sales and GTM technologies as the stack evolves Own user provisioning, permissions, configuration, and ongoing platform administration. Independently troubleshoot system issues and coordinate resolution with vendors and internal stakeholders. Maintain and optimize integrations and data flows across GTM systems. Drive improvements in platform adoption, utilization, and return on investment. Lead assigned evaluations, implementations, and rollouts of new GTM tools. Establish and maintain documentation for system configurations, processes, integrations, and administrative procedures. Manage assigned vendor relationships, licenses, renewals, and platform utilization. Serve as a secondary HubSpot administrator and independently manage assigned administrative requests. Manage HubSpot user access, permissions, properties, pipelines, workflows, lists, and other configurations. Troubleshoot and resolve HubSpot issues, escalating complex matters when appropriate. Maintain CRM data quality, governance, and consistency. Partner with Marketing Operations and Sales/Revenue Operations to ensure HubSpot effectively supports processes across the customer lifecycle. Lead testing and quality assurance for assigned system and process changes. Establish and maintain documentation of HubSpot processes, configurations, and governance standards. Build and maintain HubSpot reports and dashboards for Sales and GTM stakeholders. Own recurring and ad hoc reporting requests within the role’s area of responsibility. Monitor pipeline, activity, conversion, and other GTM performance metrics, identifying trends and areas requiring attention. Validate reporting accuracy and lead the resolution of underlying data issues. Partner with stakeholders to translate business questions and operational requirements into actionable reports and dashboards. Establish and maintain consistent definitions and reporting standards across GTM teams. Identify process gaps, operational bottlenecks, and opportunities for automation, and recommend scalable solutions. Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and other teams to deliver GTM operational initiatives. Develop, document, and continuously improve scalable operational processes. Required Skills & Qualifications: Minimum of 8+ years’ experience in Sales Operations, Revenue Operations, GTM Operations, Marketing Operations, Business Systems, or a related role. HubSpot admin experience Experience with one or more sales technology platforms such as Gong, ZoomInfo, LinkedIn Sales Navigator, or similar tools. Strong analytical skills and experience building reports and dashboards. Strong understanding of CRM data structures and data quality principles. Comfortable troubleshooting systems and learning new technology. Highly organized with strong attention to detail. Able to manage multiple operational priorities and requests simultaneously. Strong communication and cross functional collaboration skills. A process oriented mindset with an interest in automation and continuous improvement. What We Offer: We don’t think money is everything, but we know it is an important part of your decision to apply for a role. The OTE range for this position is USD $120,000.00-$150,000.00. Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws. At Airlock Digital, we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, dental, and vision insurance – 401K Plan with 4% Company Match – Life and Disability Programs – Paid Parental Leave - Paid time off and Paid Holidays – Volunteer and Birthday Time off – Home Office Allowance. Our Commitment: We believe in supporting our team members both personally and professionally. Named one of the USA’s Greatest Places to Work in 2024 and 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work. We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you. #LI-HYBRID #LI-GP1