Senior HR Business Partner

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! About This Role The Senior HR Business Partner (Sr. HRBP) is a strategic advisor to senior leaders, helping build the organizational capability Caylent needs to grow. This is a high-impact role for someone who enjoys solving real business problems through organization design, leadership, workforce, and talent decisions. You will help leaders make clearer decisions on team design, leadership capability, workforce tradeoffs, performance, and how talent is deployed as Caylent’s delivery model evolves. You will combine systems thinking with practical execution—working across the organization while staying close enough to the business to identify issues early and address them at the root. AI is essential to how this role operates. Supporting roughly 80% of Caylent requires disciplined prioritization: you will focus your human judgment on the decisions, relationships, and complex situations that require it, and use Claude and other AI tools as daily partners for analysis, preparation, synthesis, workflow design, and follow-through. This is how a small, high-impact HRBP team delivers responsive, high-quality support at scale. What You’ll Do Strategic Organizational Partnership Partner with senior leaders across assigned departments as their strategic HRBP advisor Guide decisions on organizational effectiveness, team design, workforce planning, leadership capability, and scale Diagnose systemic issues affecting performance, engagement, delivery, and business growth Gather, analyze, and synthesize people, business, and operational data to surface patterns, generate insights, and influence decisions. Help leaders navigate ambiguity, organizational change, and evolving business needs Organizational Health, Talent & Leadership Lead organizational design, workforce planning, calibration, succession, and strategic talent discussions Coach senior leaders through leadership challenges, organizational complexity, and change Identify structural patterns, leadership gaps, and organizational risks early—and help leaders act on them Guide leaders through complex employee relations and organizational situations Partner with other People teams on enterprise-wide people initiatives Scaling the HRBP Function Use Claude and other AI tools daily to accelerate analysis, synthesize information, prepare leaders, and improve decision quality—while applying human judgment to sensitive, complex, or high-stakes matters. Design AI-enabled HRBP workflows that reduce low-value manual work and protect capacity for organizational decisions, leader partnerships, and complex situations that require human judgment. Help leaders understand the organizational implications of AI adoption and changing ways of working Mentor HRBPs and other HR peers, and contribute practical standards, frameworks, and operating rhythms that strengthen the function What We’re Looking For Required Full professional proficiency in English is required. English is Caylent’s working language and is used for stakeholder communication, documentation, and cross-functional collaboration. 7+ years of progressive HR experience, including substantial HRBP and organizational consulting experience Experience supporting senior leaders in high-growth or fast-changing organizations Strong organizational consulting, coaching, change-management, and employee-relations judgment Business acumen and the ability to connect people strategy to business outcomes Proven ability to turn complex people, business, and operational data into clear insights, recommendations, and decisions Excellent stakeholder management and ability to influence through credibility, insight, and practical recommendations Demonstrated fluency with AI: uses it daily and responsibly to accelerate analysis, synthesize complex information, design workflows, and improve decision support. This is a core requirement of the role. Preferred Experience in consulting, cloud, technology, or professional services Experience supporting globally distributed and matrixed organizations Experience building scalable people programs, organizational frameworks, or HRBP capability Experience working with different AI tools. Claude Certified Associate - Foundations (CCAO-F) is a plus. Familiarity with a service-delivery model and its implications for workforce and organizational design Who Thrives Here This role will suit someone who can operate strategically without losing sight of execution. You will do well if you: Adapts quickly as the business changes; knows when to use an existing framework, when to build a new approach, and when to bring the right people together to solve an unfamiliar problem. See patterns across the organization and turn them into clear, practical action Build trust with senior leaders while offering candid, well-reasoned counsel Bring structure to ambiguity and stay accountable for business outcomes Use systems, AI, and strong operating practices to extend your impact Benefits 100% remote work Flexible Time Off Competitive phantom equity Paid for exams and certifications Peer bonus awards State of the art laptop and tools Equipment & Office Stipend Individual professional development plan Annual stipend for Learning and Development Work with an amazing worldwide team and in an incredible corporate culture NOTE: We’re unable to provide visa sponsorship now or at any time in the future. At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner. If you have any questions, please contact talent@caylent.com Caylent is a place where everyone belongs . We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.