Senior HR Operations Administrator

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. Reporting to the Team Lead HR Operations, the Senior HR Operations Administrator plays a critical role in ensuring the accurate, efficient, and compliant delivery of HR operational services across the employee lifecycle. The role works closely with HR Business Partners, Payroll, Finance, HRIS, and other key stakeholders to maintain data integrity, ensure adherence to SOX controls and legislative requirements, and support operational excellence. The Senior HR Operations Administrator serves as a subject matter expert for complex HR transactions, provides guidance on policies and processes, drives continuous improvement initiatives, and supports audit readiness through strong governance and quality control practices. Through proactive stakeholder engagement, reporting, and project participation, the role contributes to an effective, compliant, and high-performing HR Operations function What you’ll do You’ll take ownership of work that gives us our competitive edge, including: Manage and oversee end-to-end employee lifecycle processes in Workday, ensuring accuracy, compliance, and adherence to service level agreements. Act as the escalation point for complex HR Operations transactions, queries, and employee data issues. Maintain high levels of data integrity within Workday through ongoing audits, validations, reconciliations, and corrective actions. Prepare, validate, and coordinate payroll inputs and support the resolution of payroll-related queries and discrepancies. Ensure compliance with company policies, employment legislation, SOX controls, and internal governance requirements. Coordinate audit activities and maintain accurate, complete, and readily accessible audit evidence and documentation. Monitor service delivery performance, analyse trends, and provide operational reporting and insights to stakeholders. Build effective working relationships with HR Business Partners, Payroll, Finance, HRIS, Benefits, and other key stakeholders. Lead and support HR Operations projects, system enhancements, testing activities, and continuous improvement initiatives. Identify operational risks, process gaps, and improvement opportunities, driving solutions that enhance efficiency, compliance, and employee experience. Coach and provide guidance to HR Operations Administrators to promote consistency, knowledge sharing, and process excellence. Perform other HR Operations and administrative duties as required. Ad-hoc Administration This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow. What you’ll bring You’re someone who brings: Relevant tertiary qualification in Human Resources, Business Administration, Information Systems, Operations Management, or a related field. 4-6 years' experience in HR Operations, HR Administration, Shared Services, or HR Systems environments. Proven experience managing complex employee lifecycle transactions across the employee journey. Strong working knowledge of HR systems, including Workday and PaySpace. Understanding of HR systems governance, data management principles, and integrations between HR, Payroll, Finance, and Benefits platforms, with the ability to assess data impacts, dependencies, and operational risks. Experience supporting payroll administration, audit activities, compliance processes, and HR reporting. Advanced proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Experience operating within a controlled, compliance-driven, or SOX-regulated environment would be advantageous. Sound understanding of HR policies, processes, and applicable employment legislation. Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: Formal Workday training or certifications Exposure to HR reporting, audits, or compliance environments Advanced Excel skills (e.g. pivot tables, lookups) for data validation and analysis Confidentiality is non-negotiable with high levels of integrity Ability to work efficiently and effectively across the business and HR Department Ability to communicate effectively across all levels of the business Knowledge of relevant labour legislation in relation to HR administration (BCEA, LRA & SDA) Ability to prioritize and plan your daily schedule Ability to multi-task in a changing environment Ability to work under pressure in a fast-paced environment Strong commitment to providing exceptional service Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters. Our Performance t ool ensures you get meaningful feedback to support your development and superdrive your career . Support that has your back. Our Employee Assistance Programme offers resources for you and your family. Medical Aid: 100% company contribution to Discovery medical aid (Classic Comprehensive plan rates) for the main member only. Dependents may be added at the employee’s own cost. Vitality: 100% company contribution to Vitality. (Please note this is not included in the offer but can be added at the employee’s discretion.) Provident Fund: 3% company contribution to a Momentum-administered provident fund Ready to feel s uperclass ? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one . Game on ! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!