Senior HR Operations & Payroll Specialist

Role: Senior HR Operations & Payroll Specialist
Location: Sofia, Bulgaria
Working model: Hybrid
Employment type: Permanent Full-Time

About TIS:
At TIS, we’re reimagining how businesses manage and move money. We combine deep expertise in payments and cash with smart technology to make complex financial operations simpler and faster. With more than €8 billion flowing through our platform every day, we have the scale of an established global business, and plenty still left to build. We’re always evolving what we build and how we work, so there’s real room to bring new ideas, take ownership and grow your career as we shape what comes next. Join us and you’ll have the chance to make a genuine impact and see the difference your work makes.

About the Opportunity:
We’re looking for a Senior HR Operations & Payroll Specialist to join our People team and play a key role in delivering a seamless employee experience across our international organisation.
This is a varied, hands-on role combining multi-country payroll, HR operations and employee lifecycle support. You’ll work closely with employees, managers, Finance and external partners to make sure our payroll and people processes run accurately, efficiently and compliantly.
But this role isn’t just about keeping processes running. We’re looking for someone who enjoys spotting opportunities to make things better, simplifying the way we work and helping us build scalable People Operations processes as TIS evolves.

Key Responsibilities:

• Own and coordinate multi-country payroll, working closely with payroll providers, Finance and local stakeholders to ensure accurate and timely delivery.
• Manage key HR operations across the employee lifecycle, from onboarding and contractual changes through to compensation updates and offboarding.
• Be a trusted point of contact for employees and managers on payroll, benefits, HR policies and people processes.
• Maintain accurate employee records, HR documentation and systems while ensuring appropriate compliance and confidentiality.
• Coordinate employee benefits and support compensation reviews, salary changes, bonuses and promotions.
• Help improve the employee experience by supporting engagement, wellbeing and wider People initiatives.
• Identify opportunities to simplify and improve HR and payroll processes, systems and ways of working.
• Partner with HR, Finance, Legal and external providers on People Operations projects and international requirements.

Required Experience:
We’re looking for someone with strong HR Operations experience who understands the importance of getting the detail right while never losing sight of the employee experience.
You’ll ideally have:

• 5+ years’ experience across HR Operations, People Operations, HR Generalist and/or payroll roles.
• Hands-on experience coordinating payroll across multiple countries, including working with external payroll providers.
• A strong understanding of payroll inputs, controls, reconciliations, benefits administration and compliance.
• Experience managing employee lifecycle processes from onboarding through to offboarding.
• Practical knowledge of Bulgarian employment law and HR administration.
• Experience supporting employees and managers with HR policies, processes, payroll and benefits.
• Experience working across multiple countries, entities and stakeholder groups within an international environment.
• Confidence working with HR and payroll systems and strong Microsoft Excel skills.
• Fluent Bulgarian and business-fluent English, written and spoken.

Why join TIS?
Great work deserves great benefits. At TIS, we want our people to feel supported both in and outside of work, so we offer a competitive package of benefits designed around flexibility and wellbeing.
Here’s what you can look forward to:
🏖️ 25 days’ annual leave, increasing by 1 additional day for each year of service, up to 28 days
🎆 Additional day off on 31 December
💻 MacBook or Dell laptop, plus a company iPhone depending on the position
🩺 Premium additional health insurance with Groupama
🛡️ Life insurance with UNIQA
🎁 €100 monthly flexible benefits package
🍴 €100 monthly electronic food vouchers
🕒 Flexible working
🪑 €750 Home Office Allowance
🌍 Global Workation benefit, giving eligible employees the opportunity to work temporarily from abroad, subject to the applicable policy and requirements

TIS is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to fostering a workplace where everyone can thrive, regardless of background, identity or experience.