Senior HRBP - UK

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. We are now accepting applications to fill our next training class.
Location: Remote – United Kingdom
Corporate office is in Indianapolis, IN, USA
Relocation Expenses Reimbursed: No
Qualified candidates must be legally authorized to be employed in the United Kingdom.

The Senior Human Resources Business Partner (HRBP) is a senior member of the HR team, responsible for delivering strategic and operational HR leadership across IMG, with primary responsibility for the UK and broader support for global people initiatives and priorities.

The role acts as a trusted adviser to senior leaders and holds significant responsibility for complex Employee Relations, UK recruitment oversight, organisational change, workforce planning, talent, employment risk and manager capability.

The Senior HRBP will independently lead complex and sensitive people matters, providing commercially pragmatic advice while ensuring decisions are fair, consistent and aligned with UK employment law and recognised good practice. The role will also partner with global HR colleagues to support international initiatives, organisational change, acquisitions and the development of consistent global HR practices.
Strategic HR Partnership

• Act as a trusted senior HR adviser to business leaders, providing strategic and commercially focused people advice.
• Translate business priorities into practical workforce, organisational and talent strategies.
• Advise on organisational design, workforce planning, succession, retention and leadership effectiveness.
• Identify and proactively manage significant people, organisational and employment risks.
• Contribute to global HR strategy, policies and programmes, ensuring local legal and operational requirements are appropriately considered.
• Partner with HR colleagues internationally to drive consistency, strengthen organisational capability and support IMG's global growth.

Employee Relations & Employment Risk

• Take end-to-end ownership of complex and high-risk UK Employee Relations matters, including grievances, disciplinary matters, investigations, capability, performance, probation, absence and workplace conflict.
• Provide senior-level advice on discrimination, reasonable adjustments, flexible working, family-related matters, conduct and employment exits.
• Lead or advise on complex workplace investigations, ensuring fair, objective and evidence-based outcomes.
• Lead HR support for restructuring, redundancy, consultation and significant organisational change.
• Assess legal, financial, employee and reputational risk and determine when specialist employment counsel should be engaged.
• Ensure UK ER practices are consistent with employment legislation, internal policy and relevant ACAS principles.
• Use ER trends to identify systemic issues and recommend improvements to policy, leadership practice and manager capability.

UK Recruitment & Workforce Planning

• Provide HR oversight of UK recruitment, ensuring hiring activity is aligned with workforce plans, organisational priorities and appropriate recruitment practices.
• Partner with hiring leaders and recruitment colleagues on workforce requirements, role design, attraction strategy and critical appointments.
• Provide appropriate challenge around headcount, organisational structure and the business case for recruitment.
• Promote fair, consistent and inclusive recruitment practices.
• Monitor recruitment trends, skills gaps and workforce risks and recommend appropriate interventions.
• Contribute to global talent acquisition and workforce initiatives where required.

Talent, Leadership & Manager Capability

• Support talent reviews, succession planning, performance management and development planning.
• Coach senior leaders and managers on difficult people decisions, performance, feedback and effective leadership.
• Strengthen manager capability and accountability, enabling managers to resolve appropriate employee matters without unnecessary reliance on HR.
• Identify organisational capability gaps and partner with Learning & Development on appropriate interventions.
• Support succession and retention strategies for critical roles and talent.

Organisational Change & Global HR

• Lead HR support for reorganisations, workforce transformation and other significant business changes.
• Support global HR initiatives, ensuring effective implementation across different jurisdictions in partnership with relevant local expertise.
• Support acquisition due diligence, integration, workforce transition and TUPE considerations where relevant to the UK.
• Partner across HR, Legal, Finance, Payroll, Recruitment and business leadership on complex people initiatives.
• Support the continued development of scalable and consistent global HR policies, frameworks and ways of working.

Employee Engagement & Workforce Insights

• Use workforce data, employee feedback, absence, turnover, recruitment and ER trends to identify risks and opportunities.
• Translate people data into clear recommendations and actions for senior leaders.
• Partner with leaders on initiatives that strengthen engagement, communication, accountability, inclusion and organisational effectiveness.
• Monitor the effectiveness of HR interventions and adjust approaches based on business and workforce outcomes.

Qualifications & Experience

• Significant progressive HR experience, including substantial experience at Senior HRBP, HR Manager, Employee Relations or comparable senior level.
• Extensive hands-on experience independently managing complex UK Employee Relations matters.
• Strong practical knowledge of UK employment law and ACAS principles.
• Demonstrable experience leading complex investigations, grievances, disciplinary, capability, absence and performance matters.
• Strong experience supporting restructuring, consultation, organisational change and workforce planning.
• Experience providing strategic HR advice and constructive challenge to senior leaders.
• Experience overseeing or partnering closely with recruitment and workforce planning.
• Experience operating within a global, matrixed or geographically dispersed organisation.
• Strong commercial judgement and the ability to balance business objectives with employment, employee and reputational risk.
• Excellent investigation, communication, stakeholder management and decision-making capability.
• Ability to manage highly confidential and sensitive matters with discretion and sound judgement.
• Experience supporting acquisitions, TUPE and integration activity desirable.
• CIPD Level 7 and/or Chartered CIPD membership desirable.

Key Skills & Behaviours

• Senior ownership and accountability
• Strong commercial and employment-risk judgement
• Exceptional Employee Relations capability
• Confident senior stakeholder management and constructive challenge
• Strategic and global mindset
• Strong investigation and decision-making capability
• Pragmatic and solutions-focused approach
• High levels of integrity, discretion and resilience
• Strong leadership and manager coaching capability
• Ability to operate autonomously while collaborating effectively across a global HR function

• Fully remote working
• Structured training and ongoing support to help you succeed
• Opportunity to gain experience within international private medical insurance
• A collaborative, professional, and supportive working environment

• Bupa dental cover to support your oral health
• Health Shield cash plan (including optical and everyday healthcare)
• Comprehensive travel insurance for added peace of mind
• Royal London pension scheme to support your future
• Death in service benefit for financial protection
• Paid volunteer days to give back to causes that matter to you
• Birthday day off + Christmas Eve off
• 22 days holiday + 8 bank holidays (increasing to 30 days with tenure, pro-rated depending on shift pattern)

You’ll be joining a team of experienced, supportive, and dedicated professionals, with real opportunities to learn, grow, and advance your career.
At IMG, we’re committed to helping you realise your potential — whether you’re looking to advance your career or take on a new challenge, this is the place to do it.

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.