Senior Human Factors Consultant

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day.

For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and modernising their transport infrastructure with sustainability, accessibility and innovation at the heart of our designs. With over 10,300 colleagues globally and around 1000 in the UK & Ireland we are growing significantly and seeking out the very best talent to join the SYSTRA signature team and be part of leading the way in infrastructure design.

Context

We are looking for an experienced Senior Human Factors Consultant to join SYSTRA’s engineering and consultancy team in London or Birmingham. You will bring a strong understanding of Human Factors standards and best practice, delivering specialist workstreams, leading smaller projects and contributing to bids and business development. Working alongside our Principal Consultants, you will also support the delivery of medium-sized projects, helping clients develop safe, effective and user-centred solutions.

Missions/Main Duties

• Plan, prepare, review and issue high-quality client deliverables, drawing on support where required.
• Lead smaller projects, managing performance and taking corrective action to meet delivery commitments.
• Deliver specialist Human Factors technical work and support workstream owners.
• Contribute to bids and business development, building and maintaining client relationships.
• Support Principal Consultants with bid management and the delivery of medium-sized projects.
• Represent your area of expertise within SYSTRA and externally.
• Apply relevant standards, procedures and systems to support the safety of staff, the public and others affected by project activities.
• Maintain your professional competencies in line with industry and company standards.
• Undertake client meetings and site visits as required.

Profile/Skills

• A relevant BSc or BEng, with demonstrable industry experience in Human Factors.
• Chartered status, or working towards accreditation with a relevant professional body such as the IET or CIEHF.
• Membership of a relevant professional body.
• A strong understanding of a systems approach to Human Factors, including integration and assurance throughout the project lifecycle.
• Experience applying user-centred design approaches to project delivery.
• Knowledge of human error and reliability analysis, including fault trees, hazard identification and risk assessment (HazID).
• Experience using qualitative and quantitative methods to identify user requirements, including workshops, focus groups, interviews, questionnaires and observations.
• Familiarity with methods for assessing the impact of change, including task analysis and day-in-the-life analysis (DITLO).
• An understanding of performance- and safety-shaping factors within the wider system.

Why SYSTRA?

Our three core values: Excellence, Connected Teams and Bold Leadership are kept at the heart of everything we do. We strive for the highest levels of technical excellence, achieving the best results through teamwork, both locally and internationally, and reward innovative thinking through encouraging all colleagues to think as leaders. We offer clear and well supported pathways for career development and qualification attainment, a competitive remuneration package including a bonus and private healthcare, an electric car scheme and a broad suite of flexible benefits to suit your lifestyle.

Flexibility

Because we value who you are as much as what you do, we want you to feel supported at work. We offer hybrid working, balancing the benefits of working from home with time in our modern, well-equipped offices for that crucial in-person contact, team development and collaborative working. We also recognise that life doesn’t always run to the same schedule for everyone, so we have a dedicated flexible working policy to support you in tailoring your work life to reach your full potential, for more details on this, please get in touch.

Diversity & Inclusion

We provide a warm welcome and encourage applications from a diverse range of people who can enrich our company and offer perspectives which will drive better solutions in a truly inclusive environment. Our employee led working groups and clearly defined strategy help us to keep at the leading edge of important issues and keep us accountable. We want our colleagues to feel comfortable to bring their whole selves to work and continually seek new ideas and contributions to ensure we continue to grow and develop in this space.

Wellbeing

It’s no surprise that people do their best work when they feel physically and mentally supported. Our SYSTRA Wellness Programme offers a wide range of support; from Wellness champions, to free health checks, healthy eating workshops and regular seminars, alongside access to a wide range of external support. We offer two paid days for charity work and an ever-growing social calendar.

Apply and find out more about how Systra can support you in your career journey. If you require any adjustments or financial assistance to support you in your application or interview process please email:

reasonableadjustments@systra.com where your request will be treated confidentially and with respect. We pledge to offer an interview to any candidates with a disability who apply for a role and meet the minimum criteria.

As we are always looking to expand our team, we would still be interested in hearing from you if you fulfil most, but not all, of the relevant criteria for the role – you could still be just what we are looking for.

Workplace Type

Hybrid