Senior IAM Administrator

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity

At WorkCover Queensland, we're committed to making a positive difference to the lives of Queensland workers and employers. As a Senior IAM Administrator, you'll play a critical role in protecting the systems, applications and information that support that mission.

Joining our Shared Platforms team, you'll help deliver secure, reliable and efficient identity and access management services across the organisation. Working closely with Cyber Security, Technology teams and business stakeholders, you'll support the day-to-day operation of our IAM platform while helping to mature our identity governance, access management and automation capabilities.

This is more than a platform administration role. You'll have the opportunity to contribute to the evolution of WorkCover's IAM capability by improving processes, enhancing controls, supporting application onboarding and driving continuous improvement initiatives that strengthen security, compliance and operational effectiveness.

Key areas of responsibility include:

• Administering and supporting our SailPoint Identity Security Cloud environment
• Managing identity lifecycle processes, including joiner, mover and leaver activities.
• Supporting role-based access management, access certifications and governance activities.
• Monitoring IAM services, investigating incidents and resolving operational issues.
• Supporting application onboarding, integrations and configuration changes.
• Driving automation, standardisation and continuous improvement across IAM operations.
• Partnering with Cyber Security to ensure IAM controls remain effective and compliant.

About You

You're an experienced IAM professional who enjoys solving complex challenges, improving services and delivering secure outcomes. You combine strong technical capability with a collaborative approach and enjoy working with stakeholders to achieve practical business outcomes.

To succeed in this role, you'll bring:

• Experience administering and supporting enterprise Identity and Access Management platforms.
• Strong knowledge of identity lifecycle management, access governance, role-based access controls and IAM best practices.
• Experience with SailPoint Identity Security Cloud or a similar enterprise IAM platform
• Experience with automation, configuration-as-code, version control and continuous integration and deployment (CI/CD) practices is desirable
• Knowledge of Microsoft Entra ID and Active Directory environments.
• Strong analytical, troubleshooting and problem-solving skills.
• Experience working within environments that utilise Agile, ITIL and DevOps practices.
• Excellent communication skills and the ability to build effective relationships across technical and business teams.
• A passion for continuous improvement, automation and delivering high-quality technology services.

Most importantly, you'll be someone who takes ownership, works collaboratively and is motivated by the opportunity to contribute to a growing IAM capability that helps protect WorkCover Queensland's people, systems and information.

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

• A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
• A collaborative and supportive team environment that values empathy, trust and working together
• Hybrid work arrangements that support flexibility and work–life balance
• Personalised learning and development opportunities to support your growth and career progression
• A holistic health and wellbeing program designed to support you both professionally and personally
• Industry‑competitive salaries
• A generous superannuation scheme, including co‑contribution
• Study assistance to support ongoing education and professional development

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.

How do I apply?

If this sounds like you, we’d love to hear from you. Applications close 5pm, Friday , 30th October .

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at recruitment@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.