Senior II Technical Writer

MicroSystems Automation Group (MSAG) is small business providing Management Consulting, Information Technology, and Physical Solutions products and services that create value and solve complex problems since 1987. We have a rich history of working with clients to understand their business problems and leverage our technical expertise and knowledge to deliver solutions to improve business performance. Our company has a great corporate culture, and we are committed to providing the very best to our clients and employees.

MSAG is seeking a detail oriented Senior Technical Writer to join our engineering team. The candidate will provide design, review, and update support to advisory circular engineering briefs and other technical documentation. This position is remote and supports a remote team but may require periodic visits to the customer site in Washington, D.C.

Duties/Responsibilities:

• Support writing, editing, and publishing technical documentation including related artifacts required for a records archive.
• Review and edit documents to ensure compliance with applicable technical standards.
• Administrative and tracking support for web-based applications.
• Coordination and collaboration with various internal and external Airports personnel.
• Organize materials and complete writing projects according to set standards regarding order, clarity, conciseness, style, and terminology.
• Use software tools such as Microsoft Office (MS) suite and SpecsIntact to edit, review, format, and publish nationally-distributed publication products and materials, i.e., advisory circulars, executive memoranda, design and procedural specifications, white papers, on-line help files and tutorials, newsletters, web content, field training curriculum, and industry-wide magazine articles.
• Create and/or maintain standard templates for publications listed above.
• Select and utilize photographs, drawings, sketches, diagrams, and charts to illustrate published material.
• Review pre-published documents for correctness, compliance with industry accepted standards, Federal government legislative and regulatory requirements, and user standards specified in technical orders and style guides.
• Maintain document versioning/tracking requirements for publications.
• Support maintenance updates of owned/managed regulatory guidance.
• Maintain records and files of completed work, including revisions.
• Ensure files are organized, standardized, and retained according to requirements.
• Conduct quality assurance reviews of deliverables prior to delivery – review for consistency and compliance with style guides and requirements.
• Assist with the creation of educational and training videos and ensure compliance with branding, style guidelines, and security requirements.
• Utilize various tools (including but not limited to) MS Office applications, Visio, Adobe Acrobat, Adobe Illustrator) to remediate complex documents in various formats (PDF, Word, Excel, PowerPoint) for 508 compliance and accessibility.
• Utilize Adobe Acrobat to create high-quality PDF conversions and 508-compliant tagging.
• Assist with development of documents to track and/or showcase team's progress and accomplishments and foster growth, such as program management reviews, proposals, and data visualizations.
• Document and track technical and non-technical requirements for projects to ensure customer needs are met.
• Participate in work order request assessments and make recommendations on distribution.
• Other duties as assigned.

Required Skills/Abilities

• Ability to lead project work as well as contribute as a part of a larger team.
• Well-versed in the use of Microsoft Office products (Word, Excel, and PowerPoint.)
• Experience using virtual work tools, such as Teams, SharePoint recommended.
• Must be eligible to achieve Public Trust clearance.

Desired Skills/Abilities

• Federal Aviation Administration (FAA) or other aviation-related technical writing experience.
• Ability to analyze issues and find effective solutions fostering innovation, efficiency, and growth.
• Ability to effectively manage multiple tasks and/or projects simultaneously.
• Ability to work both independently and as part of a team, fostering teamwork and collaboration.
• Strong communication and content creation skills using various formats and media (i.e. videos, presentations, writing, and speaking.)
• Strong customer-service and interpersonal skills.

Education and Experience

• A four-year degree in education, English, journalism, history, political science, arts, or equivalent degrees are required. Graphic design and similar degrees are allowable.
• 15 years relevant experience

Physical Demands The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this role, the employee is regularly required to sit for extended periods, communicate clearly (verbally and in writing), and use a computer, including typing and viewing a screen. The employee is frequently required to walk, use hands and fingers to handle or feel objects, tools, or controls, and reach with hands and arms.

If you require a reasonable accommodation to complete an application or to participate in the interview process, please contact us at HR@msag.net.

MSAG is an Equal Opportunity Employer - Disability and Veteran Find our company reviews on Glassdoor.com https://www.glassdoor.com/Reviews/MSAG-Reviews-E812411.htm

Full-time employees are eligible for paid company benefits, paid time off, sick leave and federal /national holiday pay.