Senior Implementation Consultant (AI & Software Engineering)

Summary

Senior Implementation Consultants within Guidewire Professional Services are responsible for customer implementations by configuring, customizing, and integrating core Guidewire products (InsuranceNow). In this role, you will lead hands-on implementation efforts—configuring base systems, building integrations, and enabling AI-driven features across customer deployments. You combine a strong software engineering background in Java with applied AI knowledge, helping to adopt artificial intelligence directly into implementation processes to enhance business workflows, productivity, and project outcomes.

Job Description

What You’ll Do

• Core Implementation & Configuration: Lead and execute the configuration, integration, and custom development of core Guidewire product platforms for customer implementations, ensuring robust, high-quality, and scalable deployments.
• Enable & Adopt AI Features: Integrate and configure AI capabilities, agentic workflows, and automated tools into base Guidewire products during customer rollouts, embedding AI directly into day-to-day implementation processes.
• Hands-on Java Development: Build custom logic, integrations, context management, and orchestration components using Java, JavaScript, and web technologies.
• Cross-Functional Collaboration: Partner closely with consultants, Business Analysts, Project Managers, and customer stakeholders to translate business goals into functional technical solutions.
• Troubleshooting & Performance: Troubleshoot complex system issues, analyze logs (e.g., Log4J), and optimize application performance across cloud and relational database environments.
• Quality & Mentorship: Conduct peer code reviews, mentor junior engineers, and demonstrate product and AI functionality to diverse technical and non-technical stakeholders.

What You’ll Bring

Required

• Core Engineering Skills: Strong background in Java, JavaScript, web development, object-oriented design, and standard enterprise development toolsets (Eclipse, IntelliJ, GitHub).

• Core Guidewire / Product Knowledge: Minimum 4+ years of overall experience in packaged enterprise software implementations (Guidewire InsuranceNow or core P&C software platforms).

• Professional Services Experience: Minimum 2+ years of direct customer-facing technical experience in a professional services or software consulting environment.

• Applied AI Capability: Strong foundational knowledge of AI concepts (LLMs, prompt workflows, embeddings, or retrieval frameworks) and a proven ability to configure and adopt AI capabilities within software delivery processes.

• Infrastructure & Databases: Experience working with Apache Tomcat, relational databases (SQL Server, MySQL, AWS Aurora), XML/Velocity templates, and cloud services (AWS S3, Lambda, PrivateLink).
• Communication & Teamwork: Excellent interpersonal, organizational, and technical communication skills with a track record of succeeding in distributed, cross-functional teams.
  

Preferred

• Cloud Infrastructure: Advanced knowledge of AWS infrastructure and serverless services.
• Insurance Domain Knowledge: Familiarity with Property and Casualty (P&C) insurance domain workflows and business concepts.
• Education: Bachelor’s degree in Computer Science, Software Engineering, or equivalent professional experience.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Guidewire is proud to be a disability inclusive employer. We are committed to providing individualized accommodations and support to candidates for any part of our hiring process. If you think you may need disability-related accommodations, please email EmployAbility at accommodations-gw@employ-ability.org.uk, our disability partner, or schedule a call with an EmployAbility expert (calendar booking slot) for a confidential conversation.

We’re an extraordinary blend of hungry self-starters, intrepid explorers, brainy experts, and loyal allies. Combine all of this, and we make a glorious success story, loaded with down-to-earth, helpful, and passionate people, all on the journey of cloud innovation and best in class technology. Guidewire’s an adventure—and it’s yours for the taking.

About Us

At Guidewire, we are utterly committed to customer success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service to the P&C Insurance industry. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet our customers’ needs.

We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and a little genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. We’re braving uncharted territory, pushing past the conventional with our products, partners, and people.