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Senior Incident Specialist

Hiring from
Mexico
Work type
Hybrid
Posted
Oct 3, 2026
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Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

IT Ops Engineering

CANDIDATES THAT WOULD IMPRESS US

PROFILE:

You graduated with a Master of Engineering, Information Technology, Computer Science or any related field
You have experience in computer engineering or software development, with an emphasis on full lifecycle development, hardware and software analysis, platform and/or network development
You love to stay abreast of the latest innovations and embrace continuous improvement
You are recognized as a communicator and look forward working in a multi-disciplined, diverse, and technically challenging environment
You have a great understanding of business and customer needs
You are analytical, resourceful and structured
You are considered as a problem solver
You strongly believe in continuous improvement and have a taste for teaching

COMPETENCIES:

You have knowledge of:
General OS systems, Enterprise, programming & scripting languages (i.e. C, Python, Java, Bash, PowerShell), and Office software
Database and networking security systems
Local Area Network (LAN), wireless networks, and wide Area Network (WAN) technologies (e.g. DWDM, SONET, ATM, MSPP)
Storage and cloud computing technologies
Test and configuration tools
You have strong technical skills:
You have experience in either Azure, AWS, GCP or VMware VMC providing Infrastructure as a Service
You have the ability to code to a basic level in PowerShell, REST, YAML and Java
You have solid networking understanding including routing switching and overlay
You have experience in software firewall configuration of both guest and platform
NICE TO HAVE:


LIFE AS A THALES IT ENGINEERING ROLE


As an IT Ops Engineering Role within Thales, you will:

Support and troubleshoot overall IT installations and upgrades
Respond to general IT requests
Ensure security software is kept up to date
Ensure IT security, availability, speed and reliability


YOUR CAREER AT THALES

Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competencies in different areas:

Room and attention to personal development
Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution
Choose between a technical expertise or a leadership path
Build an international career within a leading Engineering Group

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Interested in finding out more about Thales and why you should join us?
Say HI* to new career opportunities.

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