Senior IT Audit Associate

We’re looking for a Senior IT Audit Associate to join our Audit and Advisory Services team at MGS. In this role, you are expected to support technology audits across Manulife’s global environment by assessing risks and controls, performing audit testing, and contributing to clear and practical audit reports. You will collaborate with business and technology stakeholders across multiple locations while helping strengthen governance, risk management, controls, and organizational resilience.

Position Responsibilities:

• Complete assigned technology, operational, and financial audit work while delivering high-quality, professional, cost-effective, and risk-based audit services.
• Perform audit assignments in accordance with department methodology and Institute of Internal Auditors standards.
• Lead operational and financial controls testing, including Sarbanes-Oxley compliance testing.
• Conduct stakeholder interviews and assist in developing control objectives, risk statements, and audit programs.
• Document controls and execute audit procedures to assess their design and operating effectiveness.
• Present audit findings and recommendations to management and help agree on practical solutions to mitigate identified risks.
• Prepare clear, concise, and well-organized audit reports, including executive summaries, control environment ratings, and recommendations.
• Manage audit assignments within approved timelines and budgets and escalate potential delays or budget overruns.
• Follow up on outstanding audit issues until they are resolved and provide support for external audit requirements.
• Provide on-the-job training and feedback to staff auditors and support business units through risk management consulting, education, and training.

Required Qualifications:

• Minimum of 3 years of relevant experience in technology audit, IT risk management, IT controls, SOX compliance, cybersecurity, or a related field.
• Hands-on experience assessing and testing IT controls, identifying control gaps, and developing practical, risk-based recommendations.
• University degree in accounting, information systems, technology, or another relevant field.
• Strong written and verbal English communication skills, with the ability to document audit results and clearly communicate risks and recommendations.
• Strong analytical, interpersonal, and stakeholder management skills, with the ability to collaborate across different functions, countries, and cultures.
• Ability to manage multiple audit activities and priorities while delivering quality work within established timelines.

Preferred Qualifications:

• CPA, CA, CISA, CISSP, or a similar auditing, accounting, IT audit, or security designation.
• Experience in financial services, insurance, audit, advisory, consulting, public accounting, or a Big Four professional services firm.
• Knowledge of audit methodologies, control frameworks, risk management practices, system development methodologies, and regulatory requirements.
• Experience analyzing complex data sets and auditing software development environments, including Agile.
• Familiarity with centralized GRC platforms, data analytics, machine learning, Python, and other modern audit or technology tools.
• Experience working within a client-facing, matrixed, and project-based organization.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

About Us

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.