Senior IT Change Officer

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

• Turn change into something people understand, engage with and embrace
• 1 x Temporary full-time opportunity until 30 June 2028
• Office location Parramatta, hybrid working supported and other locations considered
• Salary relative to experience, and ranges from $133,348 to $146,945 + super

We are looking for an experienced change, communications and engagement professional to help our people navigate change, build data maturity and capability, and confidently adopt new ways of working. This isn’t a technical IT change role. It’s a people-focused change role in a technology environment.

A change, communications and engagement strategy is already taking shape. Your role will be to bring it to life, turning plans into practical communications, engagement and capability-building activities across the organisation.

You’ll collaborate with team members, executives and stakeholders to ensure program delivery is scaffolded by timely communications and engagement, identifying opportunities and delivering activities to help our people successfully navigate and adopt change.

In this role, you will:

• Deliver change, communications and engagement activities aligned with the broader strategy
• Create and communicate clear, engaging content across a range of communication channels
• Manage channels to ensure the right messages reach the right audiences at the right time
• Work with stakeholders to understand change impacts, adoption barriers and capability needs
• Coordinate training, demonstrations, information sessions and engagement activities
• Onboard and manage vendors to deliver to time, budget and standard
• Translate complex or technical information into simple, relevant and accessible communications
• Gather feedback and insights to continuously improve the change and engagement approach
• Monitor the effectiveness of change, communications and capability-building activities.

About You

This is an opportunity to bring a newly established change and communications strategy to life, connecting change with the people who need to understand, adopt and benefit from it.

You’ll bring strong experience in organisational change, communications and stakeholder engagement, with the confidence to turn strategy into practical, high-quality delivery.

You’re likely to be someone who:

• Has experience delivering change, communications and engagement initiatives in a complex environment
• Is a strong writer and communicator who can make complex information clear, relevant and engaging, across different channels and media
• Knows how to tailor communications and engagement approaches for different audiences
• Can translate strategy into coordinated communications, engagement and capability-building activities
• Builds strong relationships and confidently engages and influences stakeholders at all levels
• Understands the people side of change, including adoption, readiness and potential barriers
• Can manage competing priorities while keeping sight of the bigger picture.

Experience supporting technology, digital, system or process change will be highly regarded.

For more information read the full Role Description: Senior IT Change Officer

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment.

Applications close Sunday 25 October at 11:55PM.

Should you require further information about the role please contact Katie Quick via katie.quick@dcceew.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Gemma Battison on 02 8289 6733 (please mention reference number 553278).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn.

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Role Description