Senior IT Project Manager

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA (Hybrid/Remote)

Classification: Exempt

Status: Full-Time

Reports to: Director- Informatics

Purpose

The Senior IT Project Manager works closely with stakeholders across the organization to understand business needs and develop project charters, scopes, budgets, and project plans, manages them successfully throughout project execution. Additionally, this person will possess a proven to work closely with business and IT stakeholders to document and recommend ways to streamline business processes to support cross-functional transformational efforts. This role manages enterprise portfolio management, end-to-end project management, consulting, problem identification, recommending solutions, data analysis and interpretation, cross-functional facilitation, and process design work to support the successful execution of key strategic initiatives.

Responsibilities

• Leads and manages the implementation of strategic initiatives from discovery to launch and ensure sustainability and scalability of new capabilities and processes within a developing Agile/Scrum infrastructure.
• Portfolio management including but not limited to advancing, measuring, and tracking key strategic initiatives and identifying / analyzing trends and economic drivers impacting success.
• Manages multiple projects concurrently, ensuring timely completion and meeting project goals and objectives.
• Develops and maintains project plans, timelines, and budgets managing project scope and identifying potential risks and issues, working with the project team to mitigate them.
• Leads and schedules meetings throughout all phases of a project and/or software development life cycle, with individuals and teams across the organization.
• Acts as a main liaison between cross-functional business and technology teams to drive project plans and timelines to successfully design, develop, and implement solutions that meet project milestones.
• Communicates project status, risks, and issues to key stakeholders, including senior leadership.
• Ability to break down complex business problems and workflows into meaningful components that are understandable by various levels to create project plans and support clear communications across all teams and upward to leadership.
• Translates workflow observations to support business and technical requirement documentation for the agile delivery team as necessary.
• Understands business workflows with an eye for automation and process improvement.
• Develops internal and client-facing reports and presentations as needed.
• Develops and maintains strong relationships with cross functional stakeholders.
• Gathers qualitative and quantitative feedback from stakeholders, synthesizes, and delivers to leadership to improve alignment.
• Leads analytic projects in support of our strategy, partnering as appropriate with the clinical, operational, and finance teams.

Required Qualifications

• Bachelor’s Degree in business, computer science, technology, or related field.
• Minimum of five (5) years of project management, change management, strategic planning, or operational experience.
• Minimum of five (5) years’ experience with various project management methodologies (waterfall, Agile, Scrum, Kanban etc.).
• Proficient with tools such as MS Project or SmartSheets.
• Ability to translate technical language into something more broadly understood at any level and for any business partner.
• Strong interpersonal skills and ability to communicate effectively with all levels of the organization.
• Strong approach to conceptual problem solving and analytical approaches, with an ability to innovate and navigate ambiguity.
• Experience implementing systems and processes.
• Acute attention to detail to create and drive project plans.
• Proficient with Microsoft Office, particularly PowerPoint and Excel.
• Proven track record in achieving business goals and on-time deliverables.
• Proven ability to boil down research findings into relevant insights.
• Self-starter who will take initiative and be proactive when there are multiple priorities.

Preferred Qualifications

• Proficient with software development management tools like Jira or Azure DevOps.
• Healthcare, pharmacy, or specialty pharmacy experience, or prior experience in a health care setting with payers/providers.
• CSPO, CSM, PMP or other related project management / agile certification.
• Strategy solution-seeker who sees opportunities when others see barriers.
• Experience working with SQL.

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, observing surroundings, or working with various forms of data. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.