Senior IT Systems Administrator (Microsoft 365 & Power Platform) (AO-14166)

This is a remote position.

THIS OPPORTUNITY IS OPEN EXCLUSIVELY TO CANDIDATES CURRENTLY BASED IN THE PHILIPPINES. APPLICATIONS FROM CANDIDATES RESIDING OUTSIDE THE PHILIPPINES WILL NOT BE CONSIDERED.

We specialise in providing Australian businesses with experience and qualified professionals based in the Philippines. Not only does our team of recruiters have extensive experience in sourcing and recruiting offshore talent, we also help Australian businesses implement best practice when it comes to building an offshore team.

ABOUT THE CLIENT:

Our client is an established Australian business operating in the timber and building materials sector. The business is continuing to invest in its internal systems, technology environment and operational capability, with a focus on creating stronger processes, better system ownership and more scalable internal support.

This is a long-term position within a growing Australian team, with the successful candidate expected to become a trusted technical resource and take increasing ownership across the business’s technology environment over time.

JOB SUMMARY:

We are seeking an experienced Systems & Applications Administrator to support and progressively take ownership of key areas across the client’s technology environment, business applications, cloud infrastructure, website and systems integrations.

This is not a traditional Level 1/2 helpdesk role. The successful candidate will need strong hands-on systems administration experience, sound technical judgement and the ability to investigate issues through to resolution rather than simply escalating or responding to support tickets.

The role will combine day-to-day systems and application administration with ongoing improvement, automation and integration work. As the successful candidate becomes familiar with the business, they will be expected to independently manage defined areas of the environment and contribute to the continued development of internal systems and processes.

KEY RESPONSIBILITIES:

Microsoft 365, identity and cloud administration

• Administer Microsoft 365 and Entra ID.
  

• Manage employee onboarding and offboarding across the technology environment.
  

• Maintain user accounts, permissions, security groups and access controls.
  

• Support Azure subscriptions and cloud-based services.
  

• Administer Intune and endpoint management requirements.
  

• Support identity, authentication and security-related administration.
  

• Progress toward broader administrative access, including Global Administrator responsibilities, once appropriately onboarded and approved.
  

Systems, network and security support

• Provide day-to-day systems and endpoint support to internal users.
  

• Troubleshoot technical issues beyond basic helpdesk support.
  

• Support networking, firewall, endpoint security and related infrastructure.
  

• Manage system credentials, permissions and application access.
  

• Investigate root causes and take ownership of issues through to resolution.
  

• Escalate to external providers or vendors where appropriate and coordinate issues through to completion.
  

Business applications

• Administer and support the client’s SaaS and business application environment.
  

• Learn and provide ongoing support for MYOB Advanced and related business processes.
  

• Troubleshoot business application issues and assist internal users.
  

• Liaise with external software vendors and technology partners as required.
  

• Maintain an understanding of the broader application and integration landscape.
  

Automation and systems integration

• Develop and maintain workflow automations using Microsoft Power Automate and the broader Power Platform where appropriate.
  

• Use Python and/or PowerShell for scripting and automation.
  

• Work with REST APIs and application integrations.
  

• Support basic SQL-related requirements.
  

• Use Git/GitHub for version control and development workflows.
  

• Assist with Azure Functions and other cloud-hosted applications where required.
  

• Identify opportunities to reduce manual processes through practical automation and system improvement.
  

Website and web infrastructure

• Support administration of the client’s website and associated web infrastructure.
  

• Assist with WordPress administration.
  

• Manage or support DNS, domain registration, SSL certificates and website hosting.
  

• Support platforms such as Cloudflare and Netlify where applicable.
  

• Troubleshoot website, domain and infrastructure-related issues.
  

Requirements

Experience and technical capability
The successful candidate will ideally bring approximately 3–5+ years of relevant commercial IT experience, including strong hands-on exposure to:

• Microsoft 365
  

• Entra ID
  

• Microsoft Azure
  

• Intune
  

• SaaS and business application administration
  

• User and access management
  

• Networking fundamentals
  

• Endpoint and security administration
  

• Technical troubleshooting and systems support
  

Experience in the following areas would also be valuable:

• Microsoft Power Platform / Power Automate
  

• Python and/or PowerShell
  

• REST APIs and systems integrations
  

• Git/GitHub
  

• Basic SQL
  

• Azure Functions
  

• WordPress
  

• DNS, SSL, Cloudflare and Netlify
  

• ERP or business management platforms, particularly MYOB Advanced
  

• Direct experience with every platform is not necessarily required where the candidate can demonstrate strong underlying systems capability and the ability to quickly learn unfamiliar applications.
  

Personal attributes

• The successful person should be:
  

• Proactive and comfortable taking ownership.
  

• Capable of working independently within an agreed area of responsibility.
  

• Curious and able to investigate the underlying cause of technical problems.
  

• Comfortable moving beyond the immediate issue to identify the appropriate solution.
  

• Able to communicate clearly with non-technical employees.
  

• Confident liaising with external technology vendors.
  

• Process-minded and interested in improving how systems are used across the business.
  

• Reliable, accountable and interested in becoming a long-term member of the team.
  

• Comfortable asking questions and escalating appropriately when an issue sits outside their authority or expertise.
  

Benefits

• Australian clients and Australian hours (giving you great experience and an early finish!)
  
• Work from Home Allowance
  
• HMO for you AND a dependent
  
• 20 Days Annual Leave and 5 Days Sick L​eave
  
• Government Statutory Benefits
  
• 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth
  
• And of course, a competitive salary