Senior IT Training Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic is seeking a highly motivated Senior IT Training Specialist to support enterprise technology adoption and end-user enablement across a global organization. This role will partner with business stakeholders, project teams, and technical experts to design, develop, and deliver effective learning solutions that help employees maximize the value of enterprise IT tools and digital workplace technologies.

The ideal candidate combines expertise in adult learning principles, technology training, and stakeholder engagement with a passion for coaching users and driving successful adoption of new technologies.

Responsibilities may include the following and other duties may be assigned.

• Design, develop, and deliver instructor-led, virtual, on-demand, and digital learning experiences for enterprise IT solutions.
• Facilitate engaging training sessions for end users and targeted audiences across the organization.
• Create and maintain training materials, user guides, job aids, performance support resources, and assessment tools.
• Serve as a learning coach by guiding users through technology adoption and helping improve their proficiency with enterprise software.
• Partner with business stakeholders, project teams, and subject matter experts to identify learning needs and develop effective training solutions.
• Review, validate, and update training content to ensure technical accuracy and alignment with business requirements.
• Support technology change initiatives through training, communication, and adoption activities.
• Evaluate training effectiveness and recommend improvements based on learner feedback and business outcomes.
• Stay current on enterprise technologies, digital workplace tools, adult learning methodologies, and training best practices.

Required Knowledge and Experience:

• 7+ years of IT experience with a Bachelor's Degree in Engineering, MCA, MSc or MBA.
• Bachelor's degree in Adult Learning or Learning & Development preferred.
• Experience designing and delivering training programs for enterprise software or technology solutions.
• Knowledge of adult learning principles and instructional design methodologies.
• Experience facilitating classroom, virtual, or blended learning sessions.
• Strong communication, presentation, and stakeholder management skills.
• Demonstrated ability to learn new technologies quickly and independently.
• Bachelor's degree in Adult Learning, Learning & Development, Instructional Design, Education, or a related field preferred.
• Experience coaching end users in the effective use and adoption of enterprise technology solutions.
• Experience supporting a broad range of enterprise IT software and digital workplace technologies.
• Business Analyst experience, including gathering requirements and translating business needs into learning solutions.
• Strong technical aptitude with experience reviewing and validating technical training content.
• Proficiency with Microsoft 365 applications, including Microsoft Teams, PowerPoint, SharePoint, Word, and other collaboration tools.
• Experience leveraging AI-powered tools and technologies to improve learning effectiveness and business outcomes.
• Learning mindset with strong self-directed learning capability.
• Ability to quickly develop expertise in new technologies and software platforms.
• Passion for coaching and enabling others to succeed.
• Strong collaboration and influencing skills across technical and business teams.
• Comfortable working independently while managing multiple priorities in a global environment.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

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If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.

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