Senior Learning Engineer

The role

The Senior Learning Engineer combines ownership of an academic subject portfolio with direct people management and delivery oversight of an assigned team of Learning Engineers. Working within the Product team, they are responsible for maintaining high academic standards, developing and supporting their direct reports, and ensuring that agreed priorities are delivered effectively. They apply academic expertise, sound judgement and a continuous-improvement mindset to strengthen both the learning experience and the way their team works.

Key responsibilities

Learning engineering

• Retain direct academic ownership of an allocated portfolio of subjects and courses, including responsibility for their delivery, quality and alignment with relevant curriculum and regulatory requirements.
• Apply subject expertise, learning science, data and technology to develop, evaluate and improve learning experiences.
• Contribute to academic delivery, quality assurance and the development of effective tools, systems and ways of working.

People leadership

• Provide line management to an assigned team of Learning Engineers, including performance management, coaching, feedback and professional development.
• Establish and uphold clear expectations, address performance concerns and hold team members accountable for their responsibilities.
• Support recruitment, onboarding and relevant people-management processes.
• Build a collaborative, accountable and high-performing team.

Delivery and coordination

• Coordinate and oversee the team's work to ensure agreed priorities, deadlines and quality standards are met, while maintaining individual accountability for delivery.
• Allocate and reprioritise work, resolve issues within their authority, and escalate decisions requiring Product leadership's input with clear recommendations.
• Identify and address risks, dependencies and constraints that may affect delivery.
• Drive improvements in processes, practices and the effectiveness of academic work.
• Collaborate with colleagues and stakeholders to support the achievement of Product objectives.
• Use learner questions, engagement and assessment data to identify areas for improvement and prioritise the team's efforts accordingly.

Key requirements

• Relevant teaching qualification and SACE registration or eligibility.
• Experience in secondary education, with sound knowledge of the South African curriculum and applicable regulatory requirements.
• Demonstrated subject expertise and relevant secondary teaching experience, with the qualifications and capability to take direct academic ownership of an allocated portfolio of subjects and courses.
• Demonstrated leadership capability or potential, including experience supporting, mentoring or coordinating others. Previous formal management experience is not required.
• Strong organisational, communication and interpersonal skills.
• Sound judgement, initiative and the ability to make decisions, solve problems and manage competing priorities.
• Confidence using digital technologies and data responsibly to improve academic practice, in line with organisational policies.
• Adaptability and a commitment to continuous learning and improvement.