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- United Kingdom
- Work type
- Hybrid
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About The Role
Team – Adviser Service Life
Working Pattern – Remote (UK) Full time, 37.5 hours per week.
Top 3 skills needed for this role:
- Complex UK life and protection underwriting expertise
- Strong technical judgement and confident decision-making within delegated authority
- Ability to coach colleagues and build trusted relationships with advisers, reinsurers and internal teams
- Assess complex medical, financial, occupational and lifestyle risks across Life, Serious Illness and Income Protection, making clear and balanced decisions within delegated authority.
- Set proportionate evidence requirements, manage complex cases to agreed service standards and record clear, auditable decision rationales.
- Support advisers and key distribution partners by clearly explaining underwriting requirements and decisions, helping to deliver good customer outcomes.
- Work with reinsurers on referrals and technical queries, securing appropriate terms within Vitality’s underwriting philosophy and reinsurance arrangements.
- Coach and support less experienced underwriters through technical feedback, knowledge sharing, referrals and authorisations.
- Contribute your expertise to technical calibration, underwriting guidance, process improvements and changes to underwriting tools and services.
- A minimum of five years’ underwriting experience in the life insurance industry, with experience assessing complex cases in the UK life and protection market.
- Strong technical knowledge across Life, Serious Illness and Income Protection, including medical, financial, occupational and lifestyle risk assessment.
- Experience with reinsurance referrals, delegated authority and technical referrals or authorisations, together with strong analytical judgement.
- Confidence communicating complex underwriting decisions to advisers, colleagues and other stakeholders, with experience coaching or providing technical guidance to others.
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About Us
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Skills
Telemarketing - Income Protection, .Hard Skills - Life Insurance, .Hard Skills - Underwriting, .Hard Skills - Programme, .Hard Skills - Sustainability
