Senior Litigation Support Coordinator

Litigation Support --> Litigation Support

Boston, MA

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ID: 2459-437

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Full-Time/Regular

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About the Role

The Senior Litigation Support Coordinator is responsible for advising the Firm, its attorneys, its paralegals and its clients on Firm preferred methods of organizing and automating the technical handling of client data in litigation, arbitration, securities, investigations and antitrust matters. They are responsible for identifying and assisting in the implementation of technologies that advance the cause of clients in specific matters and the firm and/or its practice groups in broader group-wide initiatives. The Senior Litigation Support Coordinator acts in a consulting capacity and operates as a time-keeper. They are expected to engage early in the life of matters, assess data and information needs, align with clients’ legal and strategic objectives, drive innovation and efficiency, identify the most cost-effective process and technology solutions that achieve proportionality and manage risk, assist in the acquisition and implementation of key technologies, and then effectively manage the delivery and successful use of those solutions.

What You Will Be Doing

Client Advisory and Solution Planning

Consults and liaises directly with client IT and legal stakeholders to coordinate secure client data transfer and firm handling, analysis, review, and production of client data in support of firm’s legal representation
Advises attorneys and clients on data analysis and case automation needs; assesses requirements, recommends technical workflows and tools, develops budgets, and executes project plans
Evaluates emerging technologies with department stakeholders and supports their acquisition and implementation

Technology Implementation and Support

Develops or coordinates specialized solutions utilizing traditional discovery tools and evolving GenAI technologies, oversees implementation, and integrates support of appropriate resources
Provides remote and onsite review support, including equipment configuration, file staging and transfer, and technical reviewer guidance
Troubleshoots litigation technology and network issues in collaboration with firm technology teams and vendors

Vendor Management and Protected Data

Manages discovery vendors, including RFPs, proposal evaluation, work oversight, quality review, and invoice approval
Collaborates with appropriate firm and external resources to ensure compliance with domestic and international data privacy requirements and other protected data categories

Leadership, Training, and Project Management

Manages competing projects and priorities under time, cost, and resource pressure
Facilitates compliance with client outside counsel guidelines impacting discovery and handling of client data
Mentors colleagues, develops process and training materials, and delivers training on discovery technology tools and workflows to technical and legal audiences

Professionalism and Administration

Demonstrates a strong commitment to professionalism, delivering high-quality service, and maintaining a positive, solution-oriented (“can-do”) approach. Effectively supports internal departments, external clients, and vendors through clear, courteous communication via electronic correspondence, telephone, and in-person interactions
Operates as a timekeeper in a timekeeping environment

Required Skills

What You Will Bring to This Position

Extensive knowledge of litigation, discovery, and disclosure practices in a law firm environment; strong familiarity with discovery, imaging, review, presentation, and analytics tools used throughout the discovery lifecycle; experience coordinating mobile, ephemeral messaging, and cloud data collection and processing with external service providers
Experience with DISCO or other advanced review platforms, AI-enabled discovery, Continuous Active Learning (CAL), predictive coding, and technology-assisted review (TAR) strongly preferred
Experience with GenAI tools to improve efficiency and support innovation and to provide custom legal solutions, assist with investigations, draft and test prompts, and validate GenAI process and outputs; knowledge of legal process automation
Programming knowledge, including Visual Basic, C++, and HTML, helpful; knowledge of SQL, .NET, XML, and Concordance Programming Language (CPL) helpful; knowledge of relational database design and use, including Microsoft Access, strongly preferred
Ability to explain the litigation data lifecycle, define user requirements, assess automation feasibility, and implement solutions while learning supporting technologies
Strong project management and organizational skills, with exceptional attention to detail; proactive, thoughtful, timely issue identification; ability to manage competing assignments, navigate high-pressure situations, resolve conflict, and take ownership of client requests and team success
Strong presentation and written and oral communication skills, including the ability to explain technical concepts clearly to attorneys, clients, and other non-technical audiences
Highly effective collaboration with legal and technical stakeholders; ability to operate independently, exercising sound judgment and ownership in complex assignments, while serving as an engaged team member

Required Experience

Education:

Bachelor’s degree in Business, Legal Studies, Computer Science, Information Systems, Data Analytics, Finance, or a related field, or equivalent professional experience

Experience:

Minimum five (5) years’ experience with legal technologies, including at least three (3) in an advisory capacity, preferably in a law firm or discovery vendor environment
Complex project leadership experience required

Why Join Us?

A values driven firm that fosters collaboration and respect
The hiring range for this position is $156,240 - $195,300 annually, with final compensation based on experience, qualifications and internal equity.
This position is eligible for a Hybrid Schedule
Medical, dental, and vision insurance
401(k) with company match and profit-sharing options
Paid time off and holidays
For additional information about our benefits, please click here

Our Commitment
Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.

For more information about Equal Employment Opportunity, please click here.

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This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.

Senior Litigation Support Coordinator