Senior Manager Business Analysis & Testing (Up to 11 Months Temporary Opportunity)

You want to play a part in making NSW a better place to work, live and travel.

Work in an organisation where your leadership can strengthen how technology solutions are designed, tested and delivered to support better business and customer outcomes.

In this role, you'll:

Join Sydney Metro’s Information Technology function and lead a multidisciplinary team responsible for business analysis, testing and quality assurance across a complex portfolio of technology services and initiatives.

Provide strong, people-focused leadership, bringing people together and creating an environment where people feel supported and heard, and actively draw out workload pressures, blockers and pain points so they can be resolved early and effectively.

Lead business analysis activities that translate complex business needs into clear requirements, informed solutions and measurable improvements. You’ll oversee requirements workshops, business process reviews, current and future-state analysis business case development and the prioritisation and allocation of business analysts across product teams and delivery priorities.

Provide oversight and assurance of testing and quality activities undertaken by internal teams, delivery partners and third-party providers, ensuring agreed standards and requirements are met and opportunities for improvement are identified.

Develop and continuously improve contemporary frameworks, methodologies and ways of working across business analysis, business process management, testing, quality assurance and solution delivery. You’ll also build a strong community of practice that promotes consistent standards and greater alignment across the organisation.

Partner with IT leaders, product teams and delivery partners to keep work aligned to business priorities, resolve emerging issues and provide clear, timely updates on progress and risks. You’ll translate complex technical information for different audiences and provide leaders and stakeholders with a transparent view of how work is tracking.

Fixed Term full-time role to 30/09/2027 | Home office 680 George St, Sydney | Hybrid working arrangements available.

For more information on this position and business unit, view the role description and information pack.

About you

• You combine strong leadership and communication skills with relevant professional experience in IT business analysis and management. You’re comfortable operating in a complex, changing environment and can balance strategic oversight with the practical needs of your team and stakeholders.

• You are well versed in explaining complex information clearly, providing visibility on progress and risks, and building strong relationships across senior leaders, delivery partners and vendors.

• You bring solid business analysis, testing and quality assurance experience, including improving processes, frameworks and ways of working to support effective delivery.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.