Senior Manager, Demand Planning
- Salary
- $120K–$150K
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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Salary Range: $120,000.00 To $150,000.00 Annually
SENIOR MANAGER, DEMAND PLANNING
COMPANY SUMMARY (“Who are we?”)
At The Honest Kitchen, we believe pets deserve the same quality of food as the humans who love them. As pioneers of human grade pet food, we use thoughtfully sourced ingredients and gentle preparation methods to create foods that are as wholesome as they are nutritious. We’re a purpose-driven, growth-minded, proud B Corp, (which is a legal corporate structure that allows us to operate and make decisions based upon a triple bottom line, factoring in social and environmental impacts right alongside our prioritization of long-term financial sustainability!) company made up of people who care deeply about pets, their parents, and each other. If you’re looking to do meaningful work in a collaborative, entrepreneurial environment where your ideas can make a real impact, you’ll feel right at home here.
We strive for an inclusive work culture that supports a diverse array of skills, experiences, and perspectives our employees bring to the table. For us, differences are a source of strength. We celebrate strong performance and ethical processes, and we work hard every day to nurture an inclusive culture where all employees can innovate and thrive. Here, you will not only build your career, but you will also uncover new experiences and collaborate with passionate colleagues.
The Honest Kitchen values a diverse workforce. Everyone, including women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply. The Honest Kitchen believes that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re looking for candidates who can expand our business culture by bringing their whole, authentic selves to work. We strive to provide all qualified candidates with an equitable and accessible recruitment process.
POSITION SUMMARY (“What are we looking for?”)
The Sr. Manager, Demand Planning owns the Company's demand forecast and leads the analytical groundwork for the monthly Demand Consensus process, a critical input to S&OP. This is a one-person function with no direct reports or analyst support: the role gathers inputs across teams but builds the models, maintains the forecast in the Company's planning software, and delivers the analysis and reporting personally. The Sr. Manager reports to the Chief Supply Chain Officer and partners closely with Sales, Marketing, and Finance departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Own the Company's SKU-level demand forecast in a dynamic, omnichannel environment, building statistical baselines and layering in customer and promotional plans, pricing, distribution changes, new items, discontinuations, and retailer inventory moves.
- Prepare and present the forecast as the starting point for the monthly Demand Consensus meeting; reconcile Sales, Marketing, and Finance inputs; and document the assumptions behind the agreed plan.
- Serve as the Company superuser of its demand planning software (currently New Horizon), including forecast model configuration and tuning, demand segmentation, planning workflows, and data integrations.
- Measure and report forecast accuracy and bias (e.g., MAPE, WMAPE) by SKU, customer, and channel; lead root-cause analysis of forecast misses and drive corrective action.
- Support cross-functional teams with the Company's annual budget and reforecast processes by reconciling the demand plan to the financial forecast in units and dollars.
- Deliver recurring demand reporting and ad-hoc analysis, including forecast performance, demand trends, promotion lift, and new item performance, and present findings and recommendations to the Senior Leadership Team.
- Apply AI tools and automation to shorten the forecast cycle and reduce manual work.
- Document demand planning processes and train stakeholders to adopt planning tools and the Demand Consensus process; continuously improve forecasting methods as tools and industry practices evolve.
- Perform other duties as required to support the Supply Chain, Sales, Marketing, and Finance teams and internal stakeholders.
REQUIRED SKILLS/ABILITIES
- Expertise in statistical and machine learning forecasting, accuracy measurement, and demand segmentation, with hands-on experience in an advanced demand planning platform.
- Advanced Excel, including forecasting models and large data sets; ERP experience, with SAP Business One, SQL, or Power BI a plus.
- Learns new software quickly; demonstrated fluency with AI tools in an analytics context, including LLM-based analysis and the automation of recurring reporting.
- Strong verbal and written communication, with the ability to turn complex data into a clear, actionable recommendation for executive audiences.
- Ability to facilitate discussion and build consensus across Sales, Marketing, Finance, and Supply Chain without direct authority, and to challenge assumptions with data.
- Self-directed and hands-on. This role has no direct reports or analyst support; it requires someone who knows what to do, knows how to do it, and does the work personally.
- Ability to prioritize and manage competing requests from multiple stakeholders within a fixed monthly planning calendar.
- Proficient in Microsoft Office, including Word and PowerPoint.
- Love for animals and be passionate about their health.
REQUIRED EDUCATION/EXPERIENCE
- 5+ years of progressive experience in demand planning, forecasting, or S&OP, including 2+ years owning the forecast for a multi-channel business.
- Demonstrated experience preparing and presenting the forecast within a demand consensus or S&OP process.
- Experience in the CPG industry is required. Pet, natural, or food and beverage experience is strongly preferred.
- Experience forecasting national retail and distributor customers across pet specialty, mass, grocery, natural, and e-commerce channels.
- Bachelor's degree in Supply Chain, Business, Economics, Statistics, Analytics, or a related field.
PHYSICAL REQUIREMENTS
- This role is performed in an office or remote environment.
- Must be able to remain in a stationary position 50% or more of the time.
- Must be able to operate a computer and other office machinery, such as a calculator, copier, and printer.
- Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information.
- Must be able to observe details at close range.
- Occasionally move items that weigh up to 20 pounds.
The salary range for this role is: $120,000 - $150,000/year
WHY YOU’LL LOVE WORKING HERE (“What makes us different?”)
- Mission-driven brand making a real difference in pets’ lives
- High-growth environment with room to shape strategy and programs
- Collaborative, values-led culture that supports both people and pets
- Opportunity to work on a category-leading, human-grade brand with strong consumer loyalty
BENEFITS OF WORKING FOR THE HONEST KITCHEN (“What do we offer?”)
We offer a competitive compensation package, including salary and robust employee benefits. Some key highlights include:
- Time off: We offer a highly competitive time off schedule, including unlimited vacation and additional sick time, in addition to a generous company-paid holiday schedule.
- Benefits: Various health insurance plans with generous employer contributions to premiums. We also offer vision, dental, short-term disability, long-term disability, accident, critical illness, an employee assistance program, and an FSA/HSA.
- Financial wellness: Enjoy perks like a company 401K with an employer match.
- Mission Driven: Employees can take up to 40 hours of volunteer time a year, and we offer donation matching to non-profit organizations of your choosing.
- Pet Friendly: Pet-friendly offices, zoom calls, discounts on pet insurance, and of course, free pet food!
- Collaborative Team: We offer a fun, team-oriented work environment where you feel like you are making a difference every day.
Ready to help bring better food to more bowls? We’d love to hear from you.
As a Public Benefit Corporation, our company's practices and outputs are assessed and evaluated across five categories: Governance, Workers, Community, The Environment, and Customers. We track our social and environmental impact over time and publicly disclose our performance in our annual impact report.
As an employee of a Certified B Corp, it is required that in performing your role, you factor social and environmental impacts into decision-making and actions as they pertain to your role with The Honest Kitchen, so as to ensure that our actions make a positive impact where possible.
*The Honest Kitchen is an equal opportunity employer. The Company’s policy prohibits discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status.