Senior Manager, Enterprise Risk and Operational Resilience

About the role| He Aha Te Tūranga

The Senior Manager, Enterprise Risk & Operational Resilience is a senior Line 2 role leading enterprise risk, operational resilience and controls assurance across nib New Zealand.

Reporting to the Head of Risk & Compliance NZ, you’ll partner with business leaders and risk teams to strengthen risk governance, frameworks and reporting, while providing practical advice and constructive challenge across key and emerging risks.

You’ll lead the continued maturity of nib NZ’s Risk Management and Controls Assurance frameworks, including Line 2 assurance, business continuity, critical operations, resilience testing, supplier assurance and remediation. You’ll also work closely with Group risk, technology and cyber teams to connect specialist expertise with NZ priorities and regulatory requirements.

About you | Ko Wai Koe

You’ll bring significant experience across enterprise risk, operational resilience, controls assurance, compliance or internal audit, ideally within financial services, insurance or another regulated environment. You’ll have a strong track record of leading and personally delivering complex risk, resilience, assurance or framework uplift programs.

You’ll have a practical understanding of the three lines model, including the distinction between business ownership and independent Line 2 oversight, challenge and assurance.

You’ll also be confident preparing executive, Board-level and regulatory risk reporting, using clear analysis, insights and data visualisation to communicate material risks, trends and recommended actions.

• Experience in business continuity, operational resilience, critical operations, BIA/BCP processes, testing and action management
• Experience designing or delivering controls assurance, thematic reviews or equivalent risk-based assurance activity
• Strong stakeholder leadership, facilitation, coaching and influencing capability, with a demonstrated ability to establish credibility as a trusted partner to executives, business leaders, risk advisers and technical specialists
• Excellent written communication, analytical thinking, judgement, planning and delivery discipline
• Relevant tertiary qualification or equivalent professional experience in risk, compliance, audit, business continuity, law, commerce, governance or a related field
• Experience in a New Zealand insurer or wider financial services organisation and familiarity with RBNZ and FMA expectation
• Professional certification or membership in risk, compliance, internal audit, business continuity, resilience or governance
• Experience with supplier or outsourcing risk and assurance
• Experience with GRC systems, data governance or AI risk and governance
• Experience supporting material regulatory change or large strategic programme

Don't tick every box? If this role excites you and you bring relevant experience, we'd still love to hear from you.

About nib | Ko Wai M­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ātou

nib is a leading health insurer and health partner across New Zealand and Australia. Our purpose is simple: helping people enjoy better health by making healthcare more accessible, affordable and connected.

Health and wellbeing go hand in hand with our ‘future state’ strategy. Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative and driven team with the following benefits:

• Free health, life, income protection insurance + discounts for family members
• Hybrid work environment
• Join a supportive and dedicated team where you can develop and enhance your career
• An exceptionally generous leave policy including 22 days annual leave, cultural leave, 18 weeks fully paid parental leave for all parents
• Short term incentive programmes
• New starter benefit – to set up a functioning home workspace

Diversity, equity and inclusion | Te kanorau me te whakaurunga

We embrace an inclusive working environment. We are LGBTQIA+, disability and neurodiverse inclusive, and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team (1-2 days in office required).

We’re committed to creating an accessible recruitment process, if you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au.

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment.

Next steps: If successful, you will receive an email from Sapia.ai inviting you to complete an online, chat‑based assessment. 

About Us

Who we are

nib Group is a trusted international health partner, empowering our members to make better decisions and improve health outcomes through greater accessibility to affordable health services and information.

nib Group provides health and medical insurance to over 1.6 million Australian and New Zealand residents. We also provide health insurance to more than 190,000 international students and workers in Australia.

In addition, we are Australia's third largest travel insurer and global distributor of travel insurance through our business nib Travel, providing financial protection and assurance to travellers wherever they are in the world

Our Purpose

Our purpose is your better health. We are a trusted partner in helping our members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.