Senior Manager, Growth Technology Lead

Why join us? Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick. The Role Mitti is looking for a Senior Manager, Growth Technology Lead to build and run the systems that turn marketing and GTM strategy into pipeline and revenue. This is a hybrid leadership role: part growth marketer, part technologist. You'll lead a team that blends campaign and lifecycle thinking with hands-on marketing/GTM engineering — building the automations, workflows, and experimentation infrastructure that let Marketing, Sales, and RevOps move faster and convert better. You're not just running campaigns or just maintaining tools — you're designing the growth engine itself: identifying where pipeline is being left on the table, building the technical and operational systems to capture it, and leading a team that can both strategize and ship. How you will spend your time Own and evolve the Marketing technology roadmap — defining the strategy, prioritisation, and sequencing of investments in tooling, data, and AI capability across the entire Marketing function. Lead and grow a team - creating a culture of ownership, experimentation, and high performance. Drive AI adoption across Marketing and GTM — identifying, building, and scaling use-cases that meaningfully improve funnel efficiency, lead quality, content output, and campaign performance, with a preference for building rather than buying where it creates a durable advantage. Take ownership of Marketing’s data infrastructure — partnering with Data & Analytics to build in-house data capabilities including a Marketing-owned Postgres lakehouse, enabling the team to operate with greater autonomy and speed in accessing, modelling, and acting on marketing data. Own Marketing’s internal tooling platform — maintaining and extending tools used daily by 160+ Go-to-Market users to improve funnel visibility, lead-to-opportunity conversion, and decision-making speed. Represent Marketing Technology at a senior leadership level — bringing forward big initiatives, contributing to the Marketing Leadership Team (MLT) planning process, and building stakeholder confidence in the team’s roadmap and commercial impact. Establish and maintain project delivery rigour across the team — implementing the right processes and tooling (e.g. Jira) to track workload, manage cross-functional dependencies, and ensure external stakeholders are engaged early enough to avoid bottlenecks. Growth Strategy & GTM Systems Own the growth engine for New Business and Expansion pipeline — from lifecycle programs and trigger-based outreach to self-serve and sales-assisted motions. Translate GTM strategy (from Sales, RevOps, and Marketing leadership) into scalable, systemized programs rather than one-off campaigns. Identify structural gaps in the funnel — lead surfacing, conversion, dunning, retention, expansion triggers — and design solutions that fix them at the system level, not just the symptom. Marketing & GTM Engineering Leadership Lead a team of spanning growth marketers and marketing/GTM engineers, setting the balance between strategic campaign work and technical build. Direct the team's use of the marketing technology stack (e.g. Salesforce, HubSpot, Customer.io , Segment, Workato) to build automated, repeatable growth workflows — without owning the underlying platform architecture (that's GTM Engineering's remit). Build a team culture of experimentation: rapid test-and-learn cycles, clear success criteria, and fast kill/scale decisions. Experimentation & Optimization Build and prioritize an experimentation roadmap across acquisition, lifecycle, and expansion — connected directly to pipeline and revenue impact, not vanity metrics. Own reporting and insight-sharing on what's working, what isn't, and why — partnering with Data & Analytics to keep measurement rigorous. Continuously evaluate and pilot AI-powered tools and workflows to increase team output and shorten the time from idea to shipped program. Cross Functional Partnership Partner closely with Sales leadership and RevOps to ensure growth programs are directly tied to New Business and Expansion targets. Work with Data & Analytics to define and track KPIs across the funnel (MQL/SQL volume, conversion rates, pipeline contribution, retention/expansion signals). Represent Growth/Marketing's voice in cross-functional planning, and act as the connective layer between Marketing strategy and GTM Engineering's technical roadmap. AI Skills Actively uses AI tools daily to accelerate and improve work — from automating workflows and generating content, to analysing data and prototyping solutions — and creates the conditions for their team to do the same. Clear point of view on where AI creates durable competitive advantage vs. where off-the-shelf solutions are sufficient — with a track record of building AI-powered capabilities that ship and create measurable impact, not just proof-of-concept work. Able to evaluate AI-generated output critically — understanding the limitations of models and tooling, and applying appropriate quality standards before shipping AI-powered systems to internal or external users. About you Proven experience leading a team that combines growth marketing and marketing/GTM engineering — you can direct both a campaign brief and a workflow build. Track record of building GTM systems (lifecycle automation, trigger-based outreach, dunning/retention flows, expansion triggers) that measurably moved pipeline or revenue. Strong people leadership experience, ideally managing a team of 5+ with a mix of skill sets (marketing generalists and technical builders). Comfortable operating in the MarTech stack (Salesforce, HubSpot, Customer.io , Segment, Workato, or equivalent) at a working level — you don't need to build the platform, but you need to know what's possible on it. Strong commercial acumen — you think in pipeline contribution, conversion rates, and payback, and you can defend a roadmap in front of Sales and RevOps leadership. A builder mindset: you'd rather design a repeatable system than run a one-off campaign, and you use AI tools to scale your team's output rather than add headcount. Experience partnering with Sales and RevOps leadership on shared pipeline/revenue targets. More than a job Equity with high growth potential, and a competitive salary Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local Mitti office Access to professional and personal training and development opportunities Hackathons, Workshops, Lunch & Learns We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies Office Benefits In-house Culinary Crew serving up daily breakfast, lunch and snacks Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages Wellbeing initiatives such as EAP services and generous parental leave policy Quarterly celebrations and team events, including our Shiplt global offsite On-site gym, table tennis, board games, books library, and pet-friendly offices We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at Mitti via Youtube , Twitter , Instagram and LinkedIn . To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes.