Senior Manager, GTM Intelligence and Analytics

About the team Zillow's Agent Sales organization empowers real estate professionals with the solutions and technology they need to succeed. The Revenue Strategy and Operations team is our internal strategy house, architecting business models that deliver value to agents while building sustainable revenue for Zillow. We do this through best-in-class reporting, analytics, and insight, from executive dashboards to frontline tooling, that drive strategy and execution across Agent Software & Advertising and Preferred. About the role Zillow is looking for a Senior Manager, GTM Intelligence and Analytics reporting to the Director of GTM Strategy and Intelligence to build and lead the team behind the insights that drive Executive and GTM Leadership's most important decisions. This role owns the analytical standard for GTM organization’s health and value, including our L1 to L4 metrics, giving leadership a clear, trustworthy view into performance across Agent Software & Advertising. This is a player-coach role. You'll set the strategic and analytical direction for BI across the org while hiring, developing, and leading the team that brings it to life, partnering closely with Sales, Success, Product Analytics, and GTM leaders as their primary analytical thought partner. Key Responsibilities: Own GTM strategy analytics end-to-end, spanning pre-sales pipeline and funnel performance through post-sales customer health and retention, so the business operates from one consistent analytical view rather than disconnected pre- and post-sales pictures Build, lead, and grow a team of BI professionals: hiring, onboarding, goal-setting, and career development, while establishing an operating model built on rigor and consistency, not just output volume Set the analytical standard for how the organization approaches performance measurement, insisting on frameworks and dashboards that are clear and immediately consumable rather than exhaustive for its own sake Own the executive-facing analytics and visualization strategy for GTM health and value, including L1/L4 metrics, ensuring every metric earns its place by tying directly to a decision leadership actually needs to make Act as the primary analytical thought partner to Sales, Success, Data Science, Systems and GTM leaders, pressure-testing requests to get at the real question before the team builds anything Represent BI in cross-functional strategic planning, keeping the team's focus on what materially moves the business rather than reacting to every incoming ask Partner closely with Data Science and Systems teams to ensure the underlying data is accurate and well-structured, so the customer and product insights built on top of it can be trusted Own the team's operational rigor: prioritization, quality control, and delivery of recurring and ad hoc reporting, with a consistent, high bar for what "done well" looks like This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $144,800.00 - $231,200.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $137,500.00 - $219,700.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are 10+ years of business analysis or BI experience, including building decision-making and financial models 2+ years directly managing, developing, and growing a team of analytics or BI professionals Expert-level SQL, Raplit, Tableau (or equivalent) experience, with a track record of turning complex datasets into executive-ready insight Bachelor's or Master's degree in Computer Science, Mathematics, Economics, Business Analytics, Finance, or a related quantitative field A proven people leader who hires, coaches, and retains strong talent while setting clear goals and operating rhythm A strategic thinker with a track record of shaping business decisions through data, not just reporting on it You communicate with executive-grade clarity, synthesizing complex data into compelling narratives and recommendations that move senior audiences to action, while keeping every message clear and concise A creative problem-solver who brings resourceful, non-obvious approaches to ambiguous challenges rather than defaulting to established playbooks Skilled at driving clarity across teams, aligning technical and non-technical stakeholders around a shared understanding of the problem and the path forward Comfortable defining the right questions in ambiguity, rather than waiting to be asked Experience partnering across Data Science, Data Engineering, Product, and Operations to translate data into business impact Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025 , and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.