Senior Manager, GTM Systems

The Role

Core Responsibilities

• Own the architecture of Air's GTM stack, with Salesforce at its center: the object model, permissions, data pipeline, release governance, and integrations. You design the details, without losing sight of the whole.
• Lead the builds behind each stage of our customer lifecycle — from marketing attribution and speed-to-lead, to CPQ and deal desk, across sales-led and product-led motions.
• Own change management from requirements through adoption: sequence the work, de-risk each cutover with test coverage and monitoring, and run enablement that makes changes stick.
• Own a living roadmap tied to GTM strategy. Partner with the leaders of Marketing, Sales, CS, Data and Finance so system design shapes decisions from the start.
• Amplify the team. Work hand in hand with GTM Ops process generalists and arm them with the documentation, best practice, and tooling to ship safely on our systems.

Requirements

• Experience: 5+ years in Revenue Operations, GTM Engineering or Business Systems, including time as the product owner of a CRM that a revenue org depends on. You have owned a systems roadmap and delivered against it.
• Systems architecture: You think in data models, integrations, and dependencies, and can explain why a system is shaped the way it is and how a change will ripple through it.
• Technical fluency: You're comfortable in code, even if you don't write it from scratch. You can read Apex, SQL, and API payloads, reason about what they do, direct AI tools toward the right approach, and verify the output before it touches a live system.
• Strategic judgment: You right-size solutions to the problem in front of you, weighing scale against speed and process against engineering, and you keep the most important thing the most important thing.
• AI-native tooling curiosity: You build with Claude Code or similar agentic tools regularly, have shipped AI-powered workflows or agents to real users, and review AI-written work critically before it reaches production. You track the tooling frontier, enjoy testing and comparing new tools, and have a point of view on what belongs in a modern GTM stack.
• Cross-functional communication: You turn business requirements into systems logic and explain the tradeoffs back to the business.

How We Work at Air

• Act like a driver: Take initiative and ownership without waiting to be told.
• Work in public: Share ideas openly, get feedback early, and collaborate across teams.
• Play to win: Aim high and bring creativity, adaptability, and focus to your work.
• Say the hard thing: Give and receive feedback with clarity and respect.
• Disagree and commit: Debate honestly, then align quickly to move forward together.

Benefits

• Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on [our ARR growth].
• Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days.
• Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences.
• Competitive Compensation: The compensation range for this role is USD $132,000 - $190,000 + equity, commensurate with experience.