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Senior Manager Integrated Intelligence Engine Lead - Synapse

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United Kingdom
Work type
Hybrid
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Job Description:

The Intelligence Engine Integration Lead is a senior leadership role responsible for the strategic direction, technical governance, and end-to-end delivery of Mars Snacking's next-generation insights platform.


Operating at the intersection of consumer insights, data architecture, and artificial intelligence, this role will spearhead the integration and transition of legacy knowledge management systems into a singular, highly trusted "Intelligence Engine" in partnership with Market Logic.


A critical expectation of this T3 leader is to pioneer the design and global implementation of the new Knowledge Operations capability. This role will establish the autonomous, self-governing data ecosystem required to realize Mars' "human-led, AI-powered" strategic vision.


Key Responsibilities


1. Strategic Migration & Vendor Governance

  • Steer the joint technical and product roadmaps with Market Logic, ensuring the migration plan is robust, secure, and fully aligned with Mars' enterprise standards.
  • Serve as the primary strategic escalation point and technical interface for data integration, taxonomy normalization, and database schema alignment during the migration

2. Enterprise Data Curation & Excellence

  • Lead strategic alignment with legacy Kellanova and Mars Snacking teams to audit, map, and integrate legacy knowledge setups.
  • Govern the consolidation and sanitization of disparate knowledge assets, establishing high-quality baseline rules that preserve historical value while unlocking predictive AI usability.

3. Knowledge Operations Architecture

  • Direct the design, workflow customization, and deployment of Market Logic’s upcoming Knowledge Operations module to suit Mars Snacking’s business dynamics.
  • Formulate autonomous system rules (version control, document authority, recency, automatic archival) to shift data curation from a human-dependent chore to a self-cleaning AI engine.

4. Change Management & Stakeholder Engagement

  • Drive the overarching change management strategy, actively managing relationships with cross-functional leadership teams to build advocacy.
  • Proactively identify user adoption barriers, resolve resistance, and champion an agile community of practice to secure maximum tool maturity post-launch.

5. Risk Mitigation & Business Continuity

  • Own the risk register for the integration phase, designing proactive mitigation plans for e.g. system downtime.
  • Guarantee uninterrupted access to business-critical insights for active marketing and brand planning cycles during the cutover.

6. Capability Enablement & Training Strategy

  • Define and oversee the creation of onboarding playbooks, interactive guides, and platform training materials (tailored for insights professionals vs. insights consumers).
  • Lead global upskilling workshops to elevate platform literacy and drive a highly mature, self-sufficient user base.

7. IMO Integration & Governance Compliance

  • Ensure strict compliance with the Integration Management Office (IMO) governance frameworks, managing milestones, stage gates, and key deliverable reports.
  • Provide transparent progress updates, KPI tracking, and dependency mapping to senior transformation steering committees.

Experience & Qualifications:


  • Background: 5+ years of experience in Consumer Insights, Knowledge Management
  • Leadership & Influence: Proven track record of leading large, cross-functional programs and influencing senior stakeholders without direct authority
  • System Familiarity: Hands-on experience with Market Logic Software (Synapse) or similar enterprise knowledge platforms is highly desirable.
  • Migration Experience: Demonstrated success in managing complex enterprise-wide data migrations or system consolidations
  • Methodologies: Strong proficiency in formal change management frameworks (e.g., Prosci/ADKAR) and project management governance structures (IMO/PMO).

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • A strong focus on learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

#TBdigital

About Us

Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL®, and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow.

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