Senior Manager - IT Implementation Consulting

Company:

Mercer

Description:

We are seeking a talented individual to join our HRDT team, part of our Marsh People & Investment Consulting business at Marsh. This role will be based in Bangalore/Gurgaon/Noida/Pune. This is a hybrid role that has a requirement of working at least three days a week in the office..

We will count on you to:

• Lead multiple projects in same time within Absence and Time Tracking.
• Ability to conduct Workshop Sessions independently and handle Customer queries and Address on time.
• Experience in configuring and customizing Workday Absence and Time Tracking modules to meet the specific needs of the organization.
• Ability to Work as a team and coordinate the deliverables with other Consultants.
• Deliver solutions for in scope Absence and Time Tracking, Reporting/ Dashboards related to Absence and Time Tracking for implementation.
• Identify scope, scope gaps & get them addressed.
• Identify right stakeholders in the project.
• Communicate & collaborate with project internal / external stakeholders for project success & plan inputs.
• Leading or participating in Workday implementation projects from planning to execution.
• Gather and document requirements, assess complexity and level of effort estimates, prioritizes capacity, and defines development and analysis timelines.
• Identify test scenarios, develop test scripts, and provide key support in Workday feature releases, security, and User Acceptance Testing (UAT)
• Mentor and Coach team members.
• Being flexible to work in multiple time zones, multiple teams
• Drive Ops excellence culture and lead transformational project(s) with clear visible and measurable impact
• Responsible for driving initiatives and ensuring results with a confined focus on timelines and quality.

What you need to have:

• B.E /B.Tech /MCA /BSc.
• Should be Workday HCM Core & Absence and Time Tracking Certified
• Minimum 5 years’ experience.
• Should have at least “On Track” or equivalent rating in last appraisal.
• Minimum 12 months of experience at the previous career level Senior Analyst II (D2)
• Should not be under any Performance Improvement Plan or had any official Disciplinary action within the last 3 months.
• Should not have applied for any other IJP within Mercer within the last 3 months.
• Excellent technical & functional skills across functional areas required for developing and delivering Absence and Time Tracking solutions across client implementations
• Experience with Workday Project Lifecycle
• Demonstrated ability to lead and manage teams, providing clear direction, setting goals, and fostering a collaborative environment.
• Extensive experience working with Workday Absence and Time Tracking, Reporting and Data Conversion for Absence and Time Tracking, including configuration, implementation, and maintenance.
• Strong knowledge of Workday Advanced Reports, Composite Reports, Dashboards and other complex reporting needs.
• In-depth knowledge of Workday object model of and solution design approach around it
• Knowledge of HR, Payroll systems and other functional areas
• Self-motivated and ability to learn quickly through individual research and self-training.
• Ability to absorb new technologies and features quickly.
• Ability to train users in a classroom setting.
• Effective knowledge transfer skills in non-classroom environment.
• Passion for customer service.
• Excellent English verbal and written communication skills. Ability to maintain a home office for remote work.
• Excellent interpersonal skills
• Excellent communication skills
• Adaptability to learn new skills
• Manage multiple projects & teams

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively.
• Ability to work in a global and remote team
• Strong project management, communication, and customer service skills
• Track record of realizing solutions from conception to implementation and support
• Attention to detail and ability to thrive in a fast-paced environment
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.